Bridge 1 Issues

Hello everyone, I cannot seem to connect to bridge in my PWD. When I go to the bridge info page on dac all I see is 0 next to I.P address and the rest. I Read the update info from PS Audio and next to firmware update it says N/A. Unplugged, rebooted everything several times. Not to computer savvy so try to keep it simple. Never really had any issues since new except typical streaming glitches.
Probably could use a complete update.
Bridge 1
Ethernet direct to router
JRiver to iPad is linked

Thanks, Mike