My experience as well. Mine is lying in the bottom of a box now. Too much frustration.
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Any recommended alternative?
This isnāt really an answer to your question, but putting a Matrix X-SPDIF 2 ( Matrix Audio - X-SPDIF 2 (matrix-digi.com)) in my system made a much bigger difference than the Corning USB 3.Optical cable did. People also advise all manner of further improvements for the Matrix (external power supplies, cable upgradesā¦) but those can be incremental improvements depending on your budget, etc. ( Matrix X-SPDIF 2 - Accessories and Tweaks - PS Audio)
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