Direct Stream Dac


#1

I have a issue with the screen of my Direct Stream Dac , upon power up the screen remains a white blank . I tried rebooting the dac a acouple of times however that didn’t work . Using the remote for choosing input I’m able to listen to music from my DMP,.

Thank you for replies.


#2

BlueNose,

Thanks for reaching out to us about this and so very sorry to hear that you are having this trouble.

The screen being white like this is either a sign that the display driver was corrupted or that the PCB has a failure of some kind.

We recommend first powering off and un-plugging your device for 10 minutes.

Then try powering it back up.

If you still have this issue try re-installing the firmware.

If the screen is still acting up then please reach out to us at service@psaudio.com

We’ll get it taken care of.

Thanks,

  • Jeremy

#3

Thank you Jeremy,.

Mark


#4

Me too, overnight. Seems to be related to a power blip… P10 did not protect it.