# Directstream junior Bridge II Options Disappear **URL:** \ **Category:** Network Audio\ **Tags:** dsj, bridge-ii\ **Created:** [July 3, 2021, 4:35pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410 "2021-07-03T16:35:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 4:35pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/1 "2021-07-03T16:35:38Z")
I’m [How To Update Bridge II – PS Audio](https://www.psaudio.com/ps-how/how-to-update-bridge-ii/) updating from My network input disappeared after pressing the front panel selection button Now I have only 6 inputs left I can’t view my version either I don’t know what I’ve done wrong and what I should do next PS:I am from China My English is very bad ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 4:55pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/2 "2021-07-03T16:55:07Z")
Welcome @UUS_ch Don’t worry, your English is good. Did you just do a firmware update? Please note that some options such as the assignment of a static can be controlled using mConnect as well as the screen. ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 4:59pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/3 "2021-07-03T16:59:19Z")
Yes,I am from [Downloads – PS Audio](https://www.psaudio.com/support/downloads/) Download the latest version of Firmware There is also no effect ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 5:03pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/4 "2021-07-03T17:03:49Z")
Good. I assume you unpacked the new firmware to the memory stick, turned the DS Junior off, inserted it in the USB port, disconnected all cables from DS Junior (except power cable) then did a full restart from the back switch. Right? ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 5:07pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/5 "2021-07-03T17:07:54Z")
yes,By the way My remote control can be pressed bridge But it didn’t work ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 5:09pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/6 "2021-07-03T17:09:15Z")
Ok, try to restart the DS Junior with all cables disconnected. Then power on with the cables connected. ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 5:12pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/7 "2021-07-03T17:12:02Z")
Do I need to connect USB? ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 5:19pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/8 "2021-07-03T17:19:16Z")
First try to without USB to see if it works. If it does not work, then you can try and reload the firmware. ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 5:29pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/9 "2021-07-03T17:29:21Z")
I tried, the result is still useless ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 5:42pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/10 "2021-07-03T17:42:08Z")
So sorry. Then you need to try reloading the firmware all over again. please make sure you follow the steps in the readme file you have downloaded with the software. F this does not work, you may try downloading an older version, the try again with the newest version (Sunlight). ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 5:49pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/11 "2021-07-03T17:49:39Z")
I tried it, but it didn’t work. But I don’t even know what my current version is Because i can’t see my version ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 5:50pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/12 "2021-07-03T17:50:28Z")
I can’t even tell if I’ve really installed it? ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 6:03pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/13 "2021-07-03T18:03:35Z")
What version were you running before the new update? ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 6:06pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/14 "2021-07-03T18:06:29Z")
I’m sorry I don’t remember Made in approximately 2018 ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 6:17pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/15 "2021-07-03T18:17:21Z")
@jamesh can chime in. He would probably recommend that you download Snowmass and check, then move to Sunlight. ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 6:27pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/16 "2021-07-03T18:27:22Z")
I updated to Snowmass v2.01 What I should do next ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 6:28pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/17 "2021-07-03T18:28:42Z")
Or is there a firmware to go back to the initial settings? ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 6:30pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/18 "2021-07-03T18:30:21Z")
Does your system work properly, do you see all the screens? Do you see the software version? Can your streaming software find Bridge? ---
**Author:** ![UUS\_ch](https://avatars.discourse-cdn.com/v4/letter/u/a3d4f5/32.png) [@UUS\_ch](https://forum.psaudio.com/u/UUS_ch)\ **Post date:** [July 3, 2021, 6:33pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/19 "2021-07-03T18:33:26Z")
My display is normal But only bridge ii and version information are missing ---
**Author:** ![Serhan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/serhan/32/192329_2.png) [@Serhan](https://forum.psaudio.com/u/Serhan)\ **Post date:** [July 3, 2021, 6:34pm UTC](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410/20 "2021-07-03T18:34:36Z")
What streaming software do you use? Can it detect Bridge still? Also, it would help to send a picture of the screen. [Next page](https://forum.psaudio.com/t/directstream-junior-bridge-ii-options-disappear/24410.md?page=2)