Hey guys, this is James Herod and I’ve been with the PS Customer Service team for just over two years.
My music career started early learning classical piano under the Suzuki method.
I quickly veered away from classical training in high school and fell in love with jazz piano. Bill Evans is the man!
Beyond music, I spend a majority of my free time rock climbing at Boulder’s local Crags.
A few of my colleagues think I’m crazy for biking into the office while it’s -4F in the morning, but avoiding Boulder’s traffic is worth it.
I stared out with PS in the warehouse helping the guys pack new gear to be shipped. Paul and company invited me to join the customer service team after a bad climbing accident, after which I was no longer able to lift the mighty PowerPlants!
I recognize a few people on these forums that I’ve helped out with their gear and I am pleased to announce I will be spending a good deal more time reading and responding to your questions and offering an inside track into PS Audio’s engineering and support team for Community Members. If you have questions about setup, products, updates, or even climbing or bike riding, I am here to help. Thanks for this great community and the opportunity to participate.