NPC USB Connection Issues?


#1

Hi Folks,

When I turn my computer on for a new recording session, the PS Audio NuWave Phone Converter is not initially detected by my computer, a Sony VAIO laptop. In order to get it to work, I have to either 1) cycle the power of the NPC or 2) disable and then re-enable the USB function from the NPC front panel?

Is this normal operation or is there something I need to check in either the computer’s setup or the NPC’s configuration?

Thanks much!

Joe


#2

This is a known issue we are exploring way to fix it.

Dennis


#3

Sounds good! No biggie.