Having continuing trouble with my P10 which is probably about 4 to 5 years old now.
Initial problem was Initialising phase sticking, reloaded firmware and that seems to have cleared that issue but subsequently the touch screen is unresponsive, the screen comes on and goes off by itself but mostly it’s off, which I prefer.
The remote doesn’t work, changed the batteries but no avail.
I’m in the UK so may need to talk to the UK distributor, Kevin.
My P10 is the mainstay of my hi fi and home cinema supplying power to all my kit so it would be solely missed if sent for repair.