# P20 question

**URL:** <https://forum.psaudio.com/t/p20-question/6089>\
**Category:** Power Components\
**Created:** [June 1, 2018, 3:09pm UTC](https://forum.psaudio.com/t/p20-question/6089 "2018-06-01T15:09:32Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![hiendmmoe](https://avatars.discourse-cdn.com/v4/letter/h/779978/32.png) [@hiendmmoe](https://forum.psaudio.com/u/hiendmmoe)\
**Post date:** [June 1, 2018, 3:09pm UTC](https://forum.psaudio.com/t/p20-question/6089/1 "2018-06-01T15:09:32Z")

</div>

I’ve a question involving my P20 screen display I sometimes get a display saying touch the four corners in order 1234. What does this do? And after doing this nothing happens with the display?

---

<div class="post-metadata">

**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\
**Post date:** [June 1, 2018, 3:11pm UTC](https://forum.psaudio.com/t/p20-question/6089/2 "2018-06-01T15:11:05Z")

</div>

This is for calibrating the display. There is no need to access this procedure unless you are having a problem with the touch screen interface.

---

<div class="post-metadata">

**Author:** ![Phil](https://avatars.discourse-cdn.com/v4/letter/p/e95f7d/32.png) [@Phil](https://forum.psaudio.com/u/Phil)\
**Post date:** [March 28, 2021, 2:15pm UTC](https://forum.psaudio.com/t/p20-question/6089/5 "2021-03-28T14:15:25Z")

</div>

This just happened on my P20 as well, the calibration screen popped up, out of the blue.  
Has anyone else had that happen ?  
@jamesh , is this normal or should I be concerned ?

---

<div class="post-metadata">

**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\
**Post date:** [March 28, 2021, 2:25pm UTC](https://forum.psaudio.com/t/p20-question/6089/6 "2021-03-28T14:25:10Z")

</div>

Unless it starts happening repeatedly I would forget about it.

---

<div class="post-metadata">

**Author:** ![Phil](https://avatars.discourse-cdn.com/v4/letter/p/e95f7d/32.png) [@Phil](https://forum.psaudio.com/u/Phil)\
**Post date:** [March 28, 2021, 2:32pm UTC](https://forum.psaudio.com/t/p20-question/6089/7 "2021-03-28T14:32:11Z")

</div>

Thank you for your quick reply, @Elk

---

<div class="post-metadata">

**Author:** ![chris5](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chris5](https://forum.psaudio.com/u/chris5)\
**Post date:** [April 3, 2021, 1:07pm UTC](https://forum.psaudio.com/t/p20-question/6089/8 "2021-04-03T13:07:38Z")

</div>

Hi all, I have just got a P20. About every 30 minutes I hear a loud click of a relay. Does anyone know if this is normal and why it happens?

---

<div class="post-metadata">

**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\
**Post date:** [April 3, 2021, 1:12pm UTC](https://forum.psaudio.com/t/p20-question/6089/9 "2021-04-03T13:12:55Z")

</div>

This may be the buck/boost circuitry activating its relay.

What is the incoming and outgoing THD?

What about the oncoming voltage? Anything out of the ordinary.

---

<div class="post-metadata">

**Author:** ![chris5](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chris5](https://forum.psaudio.com/u/chris5)\
**Post date:** [April 3, 2021, 1:51pm UTC](https://forum.psaudio.com/t/p20-question/6089/10 "2021-04-03T13:51:03Z")

</div>

2.6 in 0.1 out thd  
241.5v in which is quite high I guess  
Only a lightish load as still setting up

---

<div class="post-metadata">

**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\
**Post date:** [April 3, 2021, 1:55pm UTC](https://forum.psaudio.com/t/p20-question/6089/11 "2021-04-03T13:55:04Z")

</div>

The THD figures indicate everything is OK.

I bet it is an output relay. You may find a correlation between the incoming voltage and the relay click.

---

<div class="post-metadata">

**Author:** ![chris5](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chris5](https://forum.psaudio.com/u/chris5)\
**Post date:** [April 3, 2021, 2:05pm UTC](https://forum.psaudio.com/t/p20-question/6089/12 "2021-04-03T14:05:23Z")

</div>

Maybe once it’s loaded more, more current drain, relay will stop switching

---

<div class="post-metadata">

**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\
**Post date:** [April 3, 2021, 2:08pm UTC](https://forum.psaudio.com/t/p20-question/6089/13 "2021-04-03T14:08:18Z")

</div>

I do not expect this to make a difference, but perhaps.

We need @jamesh to drop by.

---

<div class="post-metadata">

**Author:** ![chris5](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chris5](https://forum.psaudio.com/u/chris5)\
**Post date:** [April 3, 2021, 2:15pm UTC](https://forum.psaudio.com/t/p20-question/6089/14 "2021-04-03T14:15:42Z")

</div>

Thanks Elk

---

<div class="post-metadata">

**Author:** ![jamesh](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/jamesh/32/3871_2.png) [@jamesh](https://forum.psaudio.com/u/jamesh)\
**Post date:** [April 3, 2021, 3:13pm UTC](https://forum.psaudio.com/t/p20-question/6089/15 "2021-04-03T15:13:36Z")

</div>

I agree with Elk, the amount of load won’t have an impact on this. It’s simply a factor of incoming voltage. Completely normal.

---

<div class="post-metadata">

**Author:** ![chris5](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chris5](https://forum.psaudio.com/u/chris5)\
**Post date:** [April 3, 2021, 3:14pm UTC](https://forum.psaudio.com/t/p20-question/6089/16 "2021-04-03T15:14:35Z")

</div>

Because the Vin is so high?

---

<div class="post-metadata">

**Author:** ![jamesh](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/jamesh/32/3871_2.png) [@jamesh](https://forum.psaudio.com/u/jamesh)\
**Post date:** [April 3, 2021, 3:18pm UTC](https://forum.psaudio.com/t/p20-question/6089/17 "2021-04-03T15:18:53Z")

</div>

Yes, and it also happens when the voltage in is lower than desired out.

---

<div class="post-metadata">

**Author:** ![chris5](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chris5](https://forum.psaudio.com/u/chris5)\
**Post date:** [April 3, 2021, 3:19pm UTC](https://forum.psaudio.com/t/p20-question/6089/18 "2021-04-03T15:19:45Z")

</div>

Thanks James

---

<div class="post-metadata">

**Author:** ![chris5](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@chris5](https://forum.psaudio.com/u/chris5)\
**Post date:** [April 4, 2021, 4:22pm UTC](https://forum.psaudio.com/t/p20-question/6089/19 "2021-04-04T16:22:57Z")

</div>

Hi @jamesh, would increasing Vout closer to Vin reduce the frequency of the relay switching? I’m also a bit concerned the relay may fail over time if it is switching over 50 times a day every day.

---

<div class="post-metadata">

**Author:** ![Phil](https://avatars.discourse-cdn.com/v4/letter/p/e95f7d/32.png) [@Phil](https://forum.psaudio.com/u/Phil)\
**Post date:** [April 4, 2021, 4:29pm UTC](https://forum.psaudio.com/t/p20-question/6089/20 "2021-04-04T16:29:59Z")

</div>

Hi Chris, I am in Belgium and my Vin is regularly around 240V instead of 230V, but I have no relay clicks.

---

<div class="post-metadata">

**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\
**Post date:** [April 4, 2021, 7:08pm UTC](https://forum.psaudio.com/t/p20-question/6089/21 "2021-04-04T19:08:32Z")

</div>

This does seem like a lot of switching.

---

<div class="post-metadata">

**Author:** ![jamesh](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/jamesh/32/3871_2.png) [@jamesh](https://forum.psaudio.com/u/jamesh)\
**Post date:** [April 5, 2021, 4:57pm UTC](https://forum.psaudio.com/t/p20-question/6089/22 "2021-04-05T16:57:55Z")

</div>

50 times a day? That’s a lot more than I’d expect! Does it sound similar to the relay when the unit is taken out of standby?

[Next page](https://forum.psaudio.com/t/p20-question/6089.md?page=2)
