# P20 Screen turns off by itself **URL:** \ **Category:** Power Components\ **Created:** [May 12, 2021, 7:49pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618 "2021-05-12T19:49:27Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 7:49pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/1 "2021-05-12T19:49:27Z")
I have two P20 power conditioners powering my hifi, both are working fine except the screen on one of them goes black after a few seconds after it’s switched on and lights up again when I touch it. I wouldn’t mind it if both of them did this, but it’s making my hifi look uneven! ---
**Author:** ![brett66](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/brett66/32/92201_2.png) [@brett66](https://forum.psaudio.com/u/brett66)\ **Post date:** [May 12, 2021, 7:52pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/2 "2021-05-12T19:52:59Z")
Pressing the DIM button on the remote causes the display to do this. The display can only contribute to potential system noise and I prefer all of them to be ‘off’/dim. ---
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 7:53pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/3 "2021-05-12T19:53:04Z")
Where did this strange user name I have been given come from? I haven’t been here for 7 years and I’ve been given a French sounding name. Sacre bleu! ---
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 7:56pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/4 "2021-05-12T19:56:30Z")
Thanks Brett. I haven’t seen my PS Audio remote for years, never used it. Funnily enough, my TV remote interferes with the P20s, turning them off when I mute the TV. It must be responsible. Any idea how to switch the other one so it’s the same, without using a remote? ---
**Author:** ![brett66](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/brett66/32/92201_2.png) [@brett66](https://forum.psaudio.com/u/brett66)\ **Post date:** [May 12, 2021, 8:01pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/5 "2021-05-12T20:01:37Z")
Re: username, something crazy occurred a few years ago during a forum software migration. Looping in @elk to resolve. He can fix your name or just leave it and be French Canadian. ---
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 8:02pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/6 "2021-05-12T20:02:21Z")
Scratch that. I found the remote and it’s all good now. Thanks! ---
**Author:** ![brett66](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/brett66/32/92201_2.png) [@brett66](https://forum.psaudio.com/u/brett66)\ **Post date:** [May 12, 2021, 8:02pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/7 "2021-05-12T20:02:41Z")
I don’t, I think you need the remote. Perhaps @jamesh can chime in. I only have a lowly P10. ---
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 8:06pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/8 "2021-05-12T20:06:46Z")
All of these PS Audio regenerators are brilliant. I have a bunch of Linn Solo amplifiers which use a lot of power, so I needed two P20s to run them. Thanks for your help. Au revoir. ---
**Author:** ![jamesh](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/jamesh/32/3871_2.png) [@jamesh](https://forum.psaudio.com/u/jamesh)\ **Post date:** [May 12, 2021, 8:09pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/9 "2021-05-12T20:09:51Z")
They are brilliant machines! Glad the remote worked. ---
**Author:** ![RonP](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/ronp/32/213555_2.png) [@RonP](https://forum.psaudio.com/u/RonP)\ **Post date:** [May 12, 2021, 8:12pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/10 "2021-05-12T20:12:12Z")
Companies are doing ever more in depth consumer research now. Have you traced your ancestry? Maybe you’re really French. ---
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 8:12pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/11 "2021-05-12T20:12:56Z")
The P20s are the best value upgrade I ever made to my hifi. I was very skeptical about power regeneration until I tried them out. The improvement they made to my Linn amplifiers alone is astonishing. ---
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 8:15pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/12 "2021-05-12T20:15:48Z")
I’m Australian and my parents are American and British. I’m a bit of a mongrel, but I don’t think there’s any French in there. ---
**Author:** ![RonP](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/ronp/32/213555_2.png) [@RonP](https://forum.psaudio.com/u/RonP)\ **Post date:** [May 12, 2021, 8:17pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/13 "2021-05-12T20:17:13Z")
Well, that blows that theory. I’m sure @Elk can help you with your user name. ---
**Author:** ![Justin](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@Justin](https://forum.psaudio.com/u/Justin)\ **Post date:** [May 12, 2021, 8:20pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/14 "2021-05-12T20:20:18Z")
Can I dim the screen on my DirectStream DAC as well? It seems to be unaffected by the P20 remote, and the DSD remote isn’t in my pile of remotes. ---
**Author:** ![brett66](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/brett66/32/92201_2.png) [@brett66](https://forum.psaudio.com/u/brett66)\ **Post date:** [May 12, 2021, 8:23pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/15 "2021-05-12T20:23:54Z")
yes, same but I believe the remote is the only way to do it. ---
**Author:** ![RonP](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/ronp/32/213555_2.png) [@RonP](https://forum.psaudio.com/u/RonP)\ **Post date:** [May 12, 2021, 8:26pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/16 "2021-05-12T20:26:17Z")
The P20 has it’s own dedicated remote. It does not respond to the remote for other PS Audio components. ---
**Author:** ![jamesh](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/jamesh/32/3871_2.png) [@jamesh](https://forum.psaudio.com/u/jamesh)\ **Post date:** [May 12, 2021, 9:54pm UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/17 "2021-05-12T21:54:22Z")
You can dim the DS as well but you have to use its remote. The PowerPlants and other pieces don’t share too much as far as the remotes go. ---
**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\ **Post date:** [May 13, 2021, 12:11am UTC](https://forum.psaudio.com/t/p20-screen-turns-off-by-itself/23618/18 "2021-05-13T00:11:35Z")
Please let me know what you would like as your user name and I will change it for you.