I’m located in Kiev city, Ukraine (East Europe) and I have P5 regenerator what was repaired (main regenerator PCB was changed) in 2016 by local authorized PS Audio dealer.
Approx 3 months ago my P5 what is supplied from another PS Audio regenerator (P600) started to make big distortion on the OUT, please see photo.
I asked the local dealer to help me but they answered that can’t do this because don’t have all necessary documentation to solve this trouble and moreover, their requests to official PS Audio were left without response. I asked dealer twice and twice got the same answer - no response from PS Audio.
So, please advice who should be asked in order to solve issue with my P5ю
Could somebody let me know - is it hardware or software trouble?