PW DAC not functioning after upgrading firmware


#1

I upgraded the firmware for my DAC and it appeared to succeed. I powered down to adjust my components and when I turned the unit back on the display was divided in half - right side bright, left side dark - and the unit was completely unresponsive. Is there anything I can do to fix this problem? Thank you.


#2

You may have a corrupt file somewhere. You might try installing a previous firmware version and then go back to the current one (with a fresh download).


#3

Thank you. I tried what you suggested and after downloading an earlier version of the firmware it still has the same problem. It seems like it may be a hardware not a software problem.


#4

It is probably not a hardware issue.

Give the denizens of PS Audio a call. I bet they can solve it.

In the meantime, I am sorry you are having a problem. Very frustrating.