PWD 2 output jack came off inside rca connector on cable


#1

I recently hooked up a second hand pwd 2 dac that appears to be in good condition? I went to unplug the rca out puts on the back feeding the preamp so I can run it directly to the amp and the right channel back portion of the rca input became disconnected from the jack. I believe this is the ground part of the jack and the center portion where the rca pin inserts is bare with the white dilectric tube covering it? I pushed the back half back onto the jack but it still separates everytime the cable is removed. It’s working as far as I can tell but kind of bothersome to be worried about it possibly not making a strong ground connection? Is there a way to replace part of the jack myself with out de-soldering the old connector and soldering on a new one since I believe they’re mounted to the pcb? Thanks


#2

Hi JMelhado,

Please reach out to us directly at service@psaudio.com and we’ll be happy to work with you to solve the issue with your RCA jacks.

Thanks,

  • Jeremy