Remote replacement


#1

I have made several email inquiries to PS Audio regarding replacing a remote controller for my DS that is no longer working and have received no response. This is quite disappointing, but not as disappointing as having a nonfunctioning remote. Can anyone point me in the right direction where I can get some kind of response?


#2

Just give them a call, always the most efficient method.


#3
radioclash said I have made several email inquiries to PS Audio regarding replacing a remote controller for my DS that is no longer working and have received no response. This is quite disappointing, but not as disappointing as having a nonfunctioning remote. Can anyone point me in the right direction where I can get some kind of response?
How did you contact us?

#4

Hi Paul

I submitted 2 service requests several weeks ago, no response to either. Tuesday evening I sent an email to sales@ psaudio.


#5

I am so sorry. That indeed sucks. We’ll get you handled. Thanks for letting me know.