# Sprout100 v2 died, need help to revive it **URL:** \ **Category:** Amplifiers\ **Created:** [December 6, 2020, 1:23pm UTC](https://forum.psaudio.com/t/sprout100-v2-died-need-help-to-revive-it/20459 "2020-12-06T13:23:02Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![quazzle](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/quazzle/32/71230_2.png) [@quazzle](https://forum.psaudio.com/u/quazzle)\ **Post date:** [December 6, 2020, 1:23pm UTC](https://forum.psaudio.com/t/sprout100-v2-died-need-help-to-revive-it/20459/1 "2020-12-06T13:23:02Z")
My absolutely best amp Sprout100 v2 suddenly died running at a low volume. I saw a blue flash or spark inside a second before the automatic fuse shut the house power off. The amp is around 1 year old, S/N is SP2-A-8C0627 I’m an electronic engineer and most likely (i hope) it’s only the switching supply fail. Didn’t try to open it yet. Any ideas how to proceed? Yep, I tried to contact PS AUDIO support team, no reply so far, I’m just trying to find the fastest solution. I have a lab and all kinds of tools and instruments to replace PCB, components, do measurements and tests. ![spr](https://us1.discourse-cdn.com/flex015/uploads/psaudio/original/3X/4/8/484f099187ec174d6baa9d4de07cdd19b041de79.jpeg) ---
**Author:** ![jamesh](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/jamesh/32/3871_2.png) [@jamesh](https://forum.psaudio.com/u/jamesh)\ **Post date:** [December 6, 2020, 3:46pm UTC](https://forum.psaudio.com/t/sprout100-v2-died-need-help-to-revive-it/20459/2 "2020-12-06T15:46:41Z")
When did you send the support team an email? Unless it’s the weekend or the email was sent to the junk box, they normally reply within 1-2 days. [tjt@psaudio.com](mailto:tjt@psaudio.com) is also a good email address to get help as well. ---
**Author:** ![quazzle](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/quazzle/32/71230_2.png) [@quazzle](https://forum.psaudio.com/u/quazzle)\ **Post date:** [December 6, 2020, 3:53pm UTC](https://forum.psaudio.com/t/sprout100-v2-died-need-help-to-revive-it/20459/3 "2020-12-06T15:53:14Z")
Hi! About 2-3 days ago. Had two email from different acc to make sure at least one passes spam filter. Thanks for info, Jamesh, I will try this new em if nothing happens till Tue. Will try not to open it till then. Hard to resist 🙂 ---
**Author:** ![Danz](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@Danz](https://forum.psaudio.com/u/Danz)\ **Post date:** [December 29, 2024, 5:38am UTC](https://forum.psaudio.com/t/sprout100-v2-died-need-help-to-revive-it/20459/4 "2024-12-29T05:38:52Z")
sir no power how to solve it sp-b1-8k0954 ---
**Author:** ![Elk](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/elk/32/1240_2.png) [@Elk](https://forum.psaudio.com/u/Elk)\ **Post date:** [December 29, 2024, 2:57pm UTC](https://forum.psaudio.com/t/sprout100-v2-died-need-help-to-revive-it/20459/5 "2024-12-29T14:57:46Z")
Welcome Is there a PS Audio dealer in the Philippines you can contact? ---
**Author:** ![jamesh](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.psaudio.com/jamesh/32/3871_2.png) [@jamesh](https://forum.psaudio.com/u/jamesh)\ **Post date:** [December 30, 2024, 8:52pm UTC](https://forum.psaudio.com/t/sprout100-v2-died-need-help-to-revive-it/20459/6 "2024-12-30T20:52:21Z")
As Elk mentioned, contacting the distributor will be the quickest and easiest solution. Sorry to hear about the Sprout.