# \#support **URL:** https://forum.psaudio.com/tag/support/1.md [Latest](https://forum.psaudio.com/latest.md) · [Categories](https://forum.psaudio.com/categories.md) · [Tags](https://forum.psaudio.com/tags.md) --- ## [USB \> Ethernet?](https://forum.psaudio.com/t/usb-ethernet/44835)
**Author:** [@edbell1976](https://forum.psaudio.com/u/edbell1976)\ **Replies:** 0\ **Last updated:** [October 12, 2026, 6:00pm UTC](https://forum.psaudio.com/t/usb-ethernet/44835 "2026-10-12T18:00:24Z")
Hi All, The last post I could find on this topic was from 2014 so I thought it may be worth a revisit. Downloaded Maestro recently and am working to get it setup. On the devices setup pages I see the following note “DSD… --- ## [DSD MKII Ticking sound](https://forum.psaudio.com/t/dsd-mkii-ticking-sound/36653)
**Author:** [@jtsnead](https://forum.psaudio.com/u/jtsnead)\ **Replies:** 74\ **Last updated:** [September 12, 2026, 6:36pm UTC](https://forum.psaudio.com/t/dsd-mkii-ticking-sound/36653 "2026-09-12T18:36:57Z")
Got my DSD MKII a week ago I have not listened to it a whole lot, I am using it with a PST, WW platinum starlight 48 HDMI. I am getting those soft ticks I read about somewhere in this forum, during music playback on SAC… --- ## [Need help fixing distortion](https://forum.psaudio.com/t/need-help-fixing-distortion/44557)
**Author:** [@GavinK](https://forum.psaudio.com/u/GavinK)\ **Replies:** 38\ **Last updated:** [August 25, 2026, 8:55pm UTC](https://forum.psaudio.com/t/need-help-fixing-distortion/44557 "2026-08-25T20:55:47Z")
Hello everyone, New to the forums; I’m a Hi-/Mid-fi headphones enjoyer with a mix of studio and HiFi equipment. I started upgrading the playback quality of my studio with HiFi components and have since upgraded massivel… --- ## [P12 - hectic behavior / irregular output](https://forum.psaudio.com/t/p12-hectic-behavior-irregular-output/44569)
**Author:** [@juan-hitters](https://forum.psaudio.com/u/juan-hitters)\ **Replies:** 1\ **Last updated:** [August 5, 2026, 12:38pm UTC](https://forum.psaudio.com/t/p12-hectic-behavior-irregular-output/44569 "2026-08-05T12:38:43Z")
I am writing to share an issue with my P12 Power Plant and to ask for your advice on how to proceed. Earlier today, although I had not turned on the P12 at any point, I noticed that it had stopped supplying power. I rea… --- ## [SACD playback issues.Player freezes after 10-15 seconds](https://forum.psaudio.com/t/sacd-playback-issues-player-freezes-after-10-15-seconds/44492)
**Author:** [@Markch](https://forum.psaudio.com/u/Markch)\ **Replies:** 9\ **Last updated:** [July 17, 2026, 11:50am UTC](https://forum.psaudio.com/t/sacd-playback-issues-player-freezes-after-10-15-seconds/44492 "2026-07-17T11:50:41Z")
Hi everyone, I’ve been having trouble playing SACDs recently. When I try to play an SACD, the player has difficulty starting; after about 10–15 seconds, it stops and locks up completely. The only way to get it working … --- ## [Perfectwave DAC MK1 plays all except my FLAC files on my pc](https://forum.psaudio.com/t/perfectwave-dac-mk1-plays-all-except-my-flac-files-on-my-pc/44366)
**Author:** [@Kari](https://forum.psaudio.com/u/Kari)\ **Replies:** 0\ **Last updated:** [June 22, 2026, 10:34am UTC](https://forum.psaudio.com/t/perfectwave-dac-mk1-plays-all-except-my-flac-files-on-my-pc/44366 "2026-06-22T10:34:07Z")
I tried everything. Since couple of months it is not possible to play my flac files from my pc. I use mconnect and i see them and can also play them on my phone. The Dac is seeing them but it does not load and stop at 0 … --- ## [PerfectWave DirectStream MK2 DAC W/ Shanling ET3 transport](https://forum.psaudio.com/t/perfectwave-directstream-mk2-dac-w-shanling-et3-transport/44307)
**Author:** [@nespo](https://forum.psaudio.com/u/nespo)\ **Replies:** 4\ **Last updated:** [June 12, 2026, 7:14pm UTC](https://forum.psaudio.com/t/perfectwave-directstream-mk2-dac-w-shanling-et3-transport/44307 "2026-06-12T19:14:34Z")
I just picked up the Shanling ET3 Digital Transport. Great little unit, even though the price seems to have increased since its initial release. I have this unit connected to my PerfectWave DirectStream MK2 DAC using i2… --- ## [PWT MkII Transport - Disc Drive Replacement](https://forum.psaudio.com/t/pwt-mkii-transport-disc-drive-replacement/44114)
**Author:** [@JohnnoG](https://forum.psaudio.com/u/JohnnoG)\ **Replies:** 5\ **Last updated:** [May 10, 2026, 4:49am UTC](https://forum.psaudio.com/t/pwt-mkii-transport-disc-drive-replacement/44114 "2026-05-10T04:49:39Z")
Hello PS Audio Forum I am a new member who has a long time usage of a PWT MkII CDT. … --- ## [Airlens 192 khz problem](https://forum.psaudio.com/t/airlens-192-khz-problem/44100)
**Author:** [@Babazidane](https://forum.psaudio.com/u/Babazidane)\ **Replies:** 0\ **Last updated:** [May 3, 2026, 12:52pm UTC](https://forum.psaudio.com/t/airlens-192-khz-problem/44100 "2026-05-03T12:52:00Z")
Hello guys!!!I have problem with my recently bought Ps Audio Airlens from your dealer in Croatia Media Audio!After nevest update 3.2.0 i have problem when stream 192 khz songs prom Tidal or Qobuz.Airlans is connected ov… --- ## [My Sprout100 stopped working - What to do?](https://forum.psaudio.com/t/my-sprout100-stopped-working-what-to-do/44040)
**Author:** [@Crashlander](https://forum.psaudio.com/u/Crashlander)\ **Replies:** 3\ **Last updated:** [April 26, 2026, 1:34am UTC](https://forum.psaudio.com/t/my-sprout100-stopped-working-what-to-do/44040 "2026-04-26T01:34:08Z")
I think my Sprout100 has given up the ghost. It clicks every few seconds and no matter what I do I can’t get any audio out of it at all. It seems like something has failed but I’m in the dark, so two questions: Does any… --- ## [Hiss with Directstream mkii and certain tube amps](https://forum.psaudio.com/t/hiss-with-directstream-mkii-and-certain-tube-amps/44012)
**Author:** [@winterludes](https://forum.psaudio.com/u/winterludes)\ **Replies:** 1\ **Last updated:** [April 22, 2026, 2:16am UTC](https://forum.psaudio.com/t/hiss-with-directstream-mkii-and-certain-tube-amps/44012 "2026-04-22T02:16:11Z")
I’m getting a hiss with my Directstream DAC and certain tube amps. It sounds like white noise, very steady, a bit lower pitch than whtie noise. The strangest thing is that the noise is not there with no music playing, i… --- ## [PS DSJ - No Link Lights](https://forum.psaudio.com/t/ps-dsj-no-link-lights/42549)
**Author:** [@Csells5](https://forum.psaudio.com/u/Csells5)\ **Replies:** 9\ **Last updated:** [March 25, 2026, 12:27am UTC](https://forum.psaudio.com/t/ps-dsj-no-link-lights/42549 "2026-03-25T00:27:32Z")
Up until yesterday my DSJ worked great no issues. Turned it on and wouldn’t connect. Not visible in MConnect. I have read a bunch of posts and thanks again to the user how posted to try searching 0.0.0.0. So my issue is… --- ## [M700 Mono Blocks with Focal Theva 2 Floorstand with Eversolo A8](https://forum.psaudio.com/t/m700-mono-blocks-with-focal-theva-2-floorstand-with-eversolo-a8/43506)
**Author:** [@BillAudioAI](https://forum.psaudio.com/u/BillAudioAI)\ **Replies:** 14\ **Last updated:** [February 13, 2026, 1:45am UTC](https://forum.psaudio.com/t/m700-mono-blocks-with-focal-theva-2-floorstand-with-eversolo-a8/43506 "2026-02-13T01:45:23Z")
Hi folks, I just purchased my first PS Audio gear, the M700 Mono Blocks, for my new Focal Theva 2 floorstanders and Eversolo A8. I’m waiting for them to arrive since the local distributor in Laval, Canada, didn’t have th… --- ## [PS Audio Trio C-100 repair question](https://forum.psaudio.com/t/ps-audio-trio-c-100-repair-question/43504)
**Author:** [@ohart](https://forum.psaudio.com/u/ohart)\ **Replies:** 3\ **Last updated:** [January 30, 2026, 1:49pm UTC](https://forum.psaudio.com/t/ps-audio-trio-c-100-repair-question/43504 "2026-01-30T13:49:21Z")
Hello everyone, I am looking for a little bit of help. I own a PS Audio Trio C-100 amplifier that very recently decided to stop making sound in the left channel. This particular Trio was modded in the past by someone … --- ## [Problem with low volume/gain using S300 amp with a Ladder Bach DAC](https://forum.psaudio.com/t/problem-with-low-volume-gain-using-s300-amp-with-a-ladder-bach-dac/43447)
**Author:** [@Cjdnola](https://forum.psaudio.com/u/Cjdnola)\ **Replies:** 25\ **Last updated:** [January 16, 2026, 6:34pm UTC](https://forum.psaudio.com/t/problem-with-low-volume-gain-using-s300-amp-with-a-ladder-bach-dac/43447 "2026-01-16T18:34:00Z")
I purchased an S 300 amplifier. I am using it with a ladder Bach preamp. For the moment, I’m connecting it with RCA connectors but plan on using XLR eventually. Bottom line is I’m getting very little volume out of the se… --- ## [Full PS Audio System?](https://forum.psaudio.com/t/full-ps-audio-system/43486)
**Author:** [@Clover](https://forum.psaudio.com/u/Clover)\ **Replies:** 19\ **Last updated:** [January 16, 2026, 1:54am UTC](https://forum.psaudio.com/t/full-ps-audio-system/43486 "2026-01-16T01:54:54Z")
Been watching Paul’s videos on and off for year’s but have never owned any PS Audio gear or even been to a show to hear any of it yet. However, I’ve been interested the BHK line and I now have a chance to acquire a comp… --- ## [PS Audio Moving Coil Amp](https://forum.psaudio.com/t/ps-audio-moving-coil-amp/19560)
**Author:** [@kenmcc999](https://forum.psaudio.com/u/kenmcc999)\ **Replies:** 6\ **Last updated:** [January 8, 2026, 3:26pm UTC](https://forum.psaudio.com/t/ps-audio-moving-coil-amp/19560 "2026-01-08T15:26:17Z")
Hello, I’m New to this group, so I hope Im going about this the right way. I recently purchased a PS Audio Moving Coil Amp with separate power supply and interchangeable resistors to set the load on the cartridge. I am l… --- ## [Tricky to use the remote for the new PMG Signature preamp](https://forum.psaudio.com/t/tricky-to-use-the-remote-for-the-new-pmg-signature-preamp/42590)
**Author:** [@Photoken](https://forum.psaudio.com/u/Photoken)\ **Replies:** 76\ **Last updated:** [January 3, 2026, 7:49pm UTC](https://forum.psaudio.com/t/tricky-to-use-the-remote-for-the-new-pmg-signature-preamp/42590 "2026-01-03T19:49:00Z")
My new PMG Signature preamp is about 8 inches off the floor on the bottom shelf of the rack. My listening position is about 14 feet away from the preamp. When I sit down at the listening position, my right hand holding t… --- ## [PCA-2 Remote control replacement?](https://forum.psaudio.com/t/pca-2-remote-control-replacement/43318)
**Author:** [@bjmacy](https://forum.psaudio.com/u/bjmacy)\ **Replies:** 3\ **Last updated:** [December 18, 2025, 4:58pm UTC](https://forum.psaudio.com/t/pca-2-remote-control-replacement/43318 "2025-12-18T16:58:05Z")
I’ve had a PCA-2 preamp with the HCPS for over 20 years. Surely a sign of contentment. Never had a problem, with nearly daily use of 12+ hours a day over that time. Surely a sign of reliability. However, the remote c… --- ## [Deluso propulsore p15](https://forum.psaudio.com/t/deluso-propulsore-p15/43264)
**Author:** [@Sergiolisa87](https://forum.psaudio.com/u/Sergiolisa87)\ **Replies:** 6\ **Last updated:** [December 10, 2025, 2:22pm UTC](https://forum.psaudio.com/t/deluso-propulsore-p15/43264 "2025-12-10T14:22:58Z")
I have owned a PS Audio Powerplant P15 for a year, and I still have 4 years of warranty remaining, in this year I have only had problems… sent for assistance 4 times and I live 1000 km from the PS Audio assistance point … --- ## [Help setting up a system to play DSD512 music](https://forum.psaudio.com/t/help-setting-up-a-system-to-play-dsd512-music/42995)
**Author:** [@richardnyc](https://forum.psaudio.com/u/richardnyc)\ **Replies:** 11\ **Last updated:** [October 29, 2025, 11:29am UTC](https://forum.psaudio.com/t/help-setting-up-a-system-to-play-dsd512-music/42995 "2025-10-29T11:29:42Z")
Yes its very difficult gathering the info. I have bits and peices. My primary source is vinyl then streaming using Tidal and a NAD M10 integrated amp. I wanted to add a source that could play DSD files hopefully using / … --- ## [The bottom metal Plate of the new PMG Signature Preamp looks dirty](https://forum.psaudio.com/t/the-bottom-metal-plate-of-the-new-pmg-signature-preamp-looks-dirty/42583)
**Author:** [@Photoken](https://forum.psaudio.com/u/Photoken)\ **Replies:** 241\ **Last updated:** [October 26, 2025, 2:21pm UTC](https://forum.psaudio.com/t/the-bottom-metal-plate-of-the-new-pmg-signature-preamp-looks-dirty/42583 "2025-10-26T14:21:03Z")
I took delivery of the brand new PMG Signature preamp last week. The bottom metal plate looks used or old. Is this normal? New owners please check and let me know. This is not a deal breaker, but I never had new audio … --- ## [DAC serial number manufacture date](https://forum.psaudio.com/t/dac-serial-number-manufacture-date/42949)
**Author:** [@Richard7](https://forum.psaudio.com/u/Richard7)\ **Replies:** 6\ **Last updated:** [October 20, 2025, 8:44am UTC](https://forum.psaudio.com/t/dac-serial-number-manufacture-date/42949 "2025-10-20T08:44:54Z")
Hi I have just purchased a direct stream perfect wave DAC. THE SERIAL NUMBER IS 019433. Can you please let me know when it was manufactured. Regards Richard --- ## [FR-30 new purchase, subwoofer questions](https://forum.psaudio.com/t/fr-30-new-purchase-subwoofer-questions/42703)
**Author:** [@kimeccles](https://forum.psaudio.com/u/kimeccles)\ **Replies:** 24\ **Last updated:** [October 18, 2025, 4:48pm UTC](https://forum.psaudio.com/t/fr-30-new-purchase-subwoofer-questions/42703 "2025-10-18T16:48:35Z")
I just purchased a pair of FR-30’s for a stereo only system. My drywall on studs and insulated room is 14 x 20 x 9ft. and has a carpeted, high-density pad on a concrete slab. The speaker placement will initially be 7-7.5… --- ## [Spotify Lossless with DirectStream DAC Mk1 + Bridge II](https://forum.psaudio.com/t/spotify-lossless-with-directstream-dac-mk1-bridge-ii/42767)
**Author:** [@mojopriest](https://forum.psaudio.com/u/mojopriest)\ **Replies:** 11\ **Last updated:** [October 16, 2025, 12:21pm UTC](https://forum.psaudio.com/t/spotify-lossless-with-directstream-dac-mk1-bridge-ii/42767 "2025-10-16T12:21:39Z")
Hello everyone, I own a PS Audio DirectStream DAC Mk1 with the Bridge II installed. I really love my setup for streaming local lossless/high-res/DSD music files. For casual listening, though, I also use Spotify Connect … --- ## [Why is the PMG so bland?](https://forum.psaudio.com/t/why-is-the-pmg-so-bland/42741)
**Author:** [@SPOOKY.MANFREDDY](https://forum.psaudio.com/u/SPOOKY.MANFREDDY)\ **Replies:** 19\ **Last updated:** [September 20, 2025, 3:25am UTC](https://forum.psaudio.com/t/why-is-the-pmg-so-bland/42741 "2025-09-20T03:25:03Z")
Hi everyone… Moring Paul :slight\_smile: Starting out my audio experience for a second time to get back into hi fidelity. During my hunt I’ve had the pleasure of trying classe delta stereo, Micromega M100 integrated. Anth… --- ## [Pin for Rubber Foot Under DSJ](https://forum.psaudio.com/t/pin-for-rubber-foot-under-dsj/42568)
**Author:** [@cbrehm](https://forum.psaudio.com/u/cbrehm)\ **Replies:** 0\ **Last updated:** [August 27, 2025, 3:50pm UTC](https://forum.psaudio.com/t/pin-for-rubber-foot-under-dsj/42568 "2025-08-27T15:50:23Z")
Good day, Does anyone happen to have one of those small black pins that secures the rubber feet to the bottom of the DSJ and likely other components? I am hoping to purchase one as I somehow misplaced one. Thank you --- ## [Static with hdmi (i2s) cable](https://forum.psaudio.com/t/static-with-hdmi-i2s-cable/42521)
**Author:** [@jpczcc](https://forum.psaudio.com/u/jpczcc)\ **Replies:** 7\ **Last updated:** [August 20, 2025, 1:47pm UTC](https://forum.psaudio.com/t/static-with-hdmi-i2s-cable/42521 "2025-08-20T13:47:13Z")
I just received my stellar dac and had connected it to the airlens via a standard hdmi cord and the dac wouldn’t turn on. When I unplugged the cable the dac turned on. While it was on i plugged the cable back in and get … --- ## [Can P10 handle my system?](https://forum.psaudio.com/t/can-p10-handle-my-system/42095)
**Author:** [@Automaticzoe](https://forum.psaudio.com/u/Automaticzoe)\ **Replies:** 2\ **Last updated:** [July 4, 2025, 5:43am UTC](https://forum.psaudio.com/t/can-p10-handle-my-system/42095 "2025-07-04T05:43:01Z")
Can PS audio P10 handle the power on my system as below ? Mclntosh C1100 Pre amp Mclntosh MC1.2KW mono power amp x 2 Esoteric K-01XD SE Esoteric G-01XD Cambridge Edge NQ Cambridge Edge W ( For AV centre speaker) T… --- ## [Connecting a headamp to Stellar Gold Preamp](https://forum.psaudio.com/t/connecting-a-headamp-to-stellar-gold-preamp/41966)
**Author:** [@LRLP](https://forum.psaudio.com/u/LRLP)\ **Replies:** 5\ **Last updated:** [June 23, 2025, 3:47am UTC](https://forum.psaudio.com/t/connecting-a-headamp-to-stellar-gold-preamp/41966 "2025-06-23T03:47:57Z")
Hi, Anyone having tried connecting a dedicated headamp to the Stellar Gold Pre? As I understand, all outputs are volume controlled (as opposed to a classic “tape out” og pre-out with fixed volume). According to the ma… [Next page](https://forum.psaudio.com/tag/support/1.md?match_all_tags=true&page=1&tags%5B%5D=support)