Customer Appreciation

Too often those with negative experiences provide feedback & the majority who have a positive experience remain quiet. I thought there was a recent posting on this but I couldn’t find it.I would like to thank Chris & especially Caleb for politely dealing with a sometimes cranky old guy on a sale & trade in. Their patience & assistance during the entire process is greatly appreciated. Thanks guys!

What a lovely note and this is so true! Not the cranky old guys (well, there’s something to say for all us cranky old guys :blush: ), but the fact that what gets published is the negative experiences, the “news”.

I remember some time ago there was some big upsetting/rioting/fighting going on in some city and all the news was afire with it—to the point I was afraid to go there but, as fate would have it, I had to go anyway. What I discovered surprised me. The fighting and craziness was in one small sector of the city—filled with news reporters and a few hundred angry people. The city itself—all 12 million of them-were going about their everyday business.

I think Chicken Little had a similar experience.

Thanks for posting that. It matters and it’s a healthy reminder that we rarely hear about the good stuff because that’s not “news”.

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Paul McGowan
CEO PS Audio
www.psaudio.com
The new Audiophiles Guide