Anyone familiar with this message? I received my BHK Pre today, but it’s a Saturday and it looks like PS Audio doesn’t open today, although Paul is probably there. The screen says “PS Audio Factory Reset” and none of the buttons are responsive. I can see a 1 reddish light through the top grill on…

Normally one invokes a factory reset by turning off the Pre with the rear switch then, before you turn it back on, hold down the logo button on the front while you switch it back on. I suggest trying this. Perhaps it will unstuck your unit. BTW, this procedure restores factory defaults, as well a…

BHK Pre says "Factory Reset" - First Start-up. Non responsive

Audio Components Preamplifiers

JWLaudio October 2, 2021, 7:45pm 2

Since pictures say a thousand words

New BHK Preamp in Factory Reset Mode

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BHK Pre says "Factory Reset" - First Start-up. Non responsive

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