I am an extremely happy Qobuz Sublime customer. They are having a big sale now on many labels. In the last three days I have bought over 25 albums. Six from Oscar Peterson, each less than five dollars. Each 24.88.2 AIFF. Two that I put in my cart were flagged as already purchased by me. I checked and it was true, I had purchased them two and a half years ago. That was nice of them to keep track of my purchases so well. Excellent service.
When I saw your post the first thing I thought was that people love to bitc* about anything. Some people would complain about free money.
Some albums get listed early on Qobuz, but only a few tracks are available. The rest will say unavailable for the time being. I never bought one of these, but I wonder once the album is fully released if you would receive access to the other tracks.
Iāve been a subscriber since 2019 and am very pleased with the company and its service. Iāve purchased a handful of downloads and theyāve been great. I havenāt migrated to Sublime because I donāt buy enough music to make it pay (I donāt buy very much). The only downside (to me) is what seems to be a slightly opaque and somewhat difficult download process. But thatās most likely just operator error. Or a computer thatās too old and kludgy. Or both.
In my experience Qobuz used to offer several ways to download the music. You could do it manually which meant you had a bit to deal with. All the files in one archive that you needed to expand on your end. The album art in a separate file you had to be aware of and grab.
Then they created an App which you download and install on your computer. You tell the app where you want the files to go and the format you prefer. I prefer AIFF, as it is not compressed and it allows every tag known to man.
Anyway, now I add my purchases to they cart, pay, and when finished I am offered a choice, download manually or use the app. If I choose use the app it asks if I just want to open the app or download the app. I choose open.
It pops open an a highlighted button offers āAdd to Queueā. I hit that and say start download. It downloads all the files in a directory with the artists name, then a folder for all the files, then all the files. Everything is tagged properly with cover art embedded in the file. The files need nothing be done with them, they are fine.
I edit them myself as I like them named ā01 - song titleā instead of ā01 - Artist Name - Song titleā.
The app is great, and it makes it very easy. Of course, as always, a computer is involved so there are all sorts of ways a fella can muck it up. But I got it setup, tested it, and I always know where the downloads are located on the computer and what they will contain.
My problem with the app (and again, Iām 99% sure this is user error), is that when Iāve made my purchase and open the app to begin downloading my purchases, the DL queue is always empty, and it takes a lot of back-and-forth machinations on my part to get the newly purchased content to finally show up. I eventually get there, but Iāve never had it work as seamlessly as you describe. Maybe itāll be different now that Iām no longer using a 6-year old mac that couldnāt update any of its software anymore.
Downloader. Now that I have the new Mac, Iāll find a record I want and try again and log the whole process, step by step. Thatāll guarantee success.
I just upgraded to sublime despite initially being frustrated with the online shopping/streaming experience at Qobuzā¦but after reading posts here and realizing I just needed to get used to it, and going all in on streaming (added PhoenixNET despite cost), I find Qobuz amazing but I only download HiRes. I made recent purchases because of the sale and am really enjoying them.
Married to Qobuz. No more flirting with other platforms - just hope this sale isnāt a last ditch effort to generate cash flow so they can stay afloat and not go the way of the Dodo birdā¦
My intent to buy one album to test the Downloader on the new computer turned into seven albums (!). And while the download process wasnāt without a glitch, it worked much better (and faster, for some reason) than in the past. This time, after buying the music and clicking on the āuse the Qobuz downloaderā button, the app opened, but then its window immediately grayed out, with the note ādownload error - download of the product data failed.ā No other note or suggestion, just an āokā button, which after clicking left me at the downloader window showing an empty queue, just like my other experiences. So I closed it, went back to the main app screen and hit the āuse the Qobuz downloaderā button again, and this time it opened a window with all my purchases, and a button to add them to the queue. I hit that and they started downloading, which went without a hitch, and was fast in addition. Theyāve been copied over to my server and Iām listening to a track from each right now, just to make sure it all worked as planned, and so far so good. Iām happy.
There is so little about me you could call āsublime,ā I think upgrading to that level in Qobuz would cause some kind of explosion somewhere.
Hereās how I do it - nothing new to this thread, but just my 2 centimeters: Iām old school - started with vinyl (actually have about a thousand 78-rpm records), then added some cassettes, reel-to-reel, CDs, digital files. I love streaming, but thereās just something about having the physical properties of the recording in my house that seems different from pulling it in from a network, hearing it, and letting it go away. Sure, I did that with radio for years, but I was never trying to listen intently - intently-listening meant I was off to the store to buy it. So I know good and well that if presented the same song streamed at 96/24 vs. played from my NAS drive at 96/24, I could never choose which was which with any reliability. But if I stream it and like it so much I want to listen to it several times? Old school - download. Why take a chance?
Iāve had a Sublime subscription from Qobuz for ever since I started with Qobuz a few years ago and have downloaded many albums. Iāve never had the issue buying an album and being denied access to certain tracks.
I run a Mac and have never had an issue with the Qobuz software to download.
There was an email from Qobuz awhile back that due to licensing agreements certain albums and tracks will no longer be available for re-download. I already have backups of all the albums Iāve purchased.
I got a promo code from Qobuz since I bought a number of downloads from their last sale. I checked their DSD catalog, and towards the end Classicals dominate. Many are DSD256 files too. These downloads sound fantastic from my system, and none of the DSD music is available for streaming, yet.
Have sublime, for my home stereo Qobuz is very good. The android app is poopoo (the more accurate word was flagged). Canāt make it through a song without stopping. For anyone who loves music while driving, Qobuz is the worst. Frustrating to say the least.
Could be the android app youāre using perhaps? I have Qobuz and use the BubbleUPnP app on my android as the controller. While far from perfect ā it does manage to skip to the next track in the middle of playing one ā thatās by far the exception to the rule of operating fine (except that I havenāt been able to get gapless to work with it, which can be annoying!)
thanks, but i deleted qobuz and use a different app now. am done with it and wonāt pay for anymore anything from them. is a good service for home audio but fails as an app
Iām surprised that the Android app is bad. Their iOS app works fine for me. The only issue Iāve bumped up against is when using it through Apple CarPlay. It doesnāt allow me to search for content on my Accordās infotainment screen. If I want to search, the navigator, whomever that is at the time, has to do it for me on the phone while I drive.
