Sorry to hear that. It is sounding very nice on my system.
I run all tubes.
Well maybe just one more thing might be to try and re-download the update making sure to clean out the SD and empty the computers trash, then after install reboot without the SD in the DSD. Or just be happy and move on I guess is another way.
I will just say, my soundstage grew 2 feet laterally.
Good luck
T
Go to redcloud and back, then try it after a re-boot.
T
Paul and Ted: Congratulations for the big move with Windom.
It ils a pleasure to enjoy the improvements.
Extremely well written.
I installed WIndom last night after listening to Snowmass for a short time. Before the change everything sounded awesome, I wouldn’t have changed a thing.
After the update, what I noticed was everything sounded “softer” as if the system lost some air/upper highs.
After some listening, I was able to understand what it it was doing. I was hearing some soundstage improvements. I will need to listen some more, and maybe switch back to compare.
This is the best description of Windom so far!
Agreed 100%.
DSj update went smoothly, without any issues for the first time.
To resume…
Pros:
In technical terms, I guess all this is related to decreased noise on the signal path, achieved by FPGA optimization.
I understand when someone made a bold statement comparing DS to reference DACs like dCS and others.
Once more, congrats @tedsmith, @Paul and PS Audio, and many thanks for all your work and dedication.
I installed Windom over Snowmass 3.0.0. Based on some of the forum feedback, I played about 3 hours of music through it before turning on the amp, just to see if I could get ahead of any burn in. Able to resist no longer, I immediately heard what some are describing as softness. To me, it was a touch dull and a little closed in - like what I might expect before burning in a set of promising new cables.
I reinstalled Snowmass 3.0.0 to get an idea if anything else was different from what I had previously. Snowmass sounded again like Snowmass, Oh well, I thought. If this doesn’t work out, Snowmass is still superb. I’m definitely happy on that peak.
Reinstalled Windom. The first 5 seconds in, things are more open and lively. Huh? The softness lost the dull quality and now I have a bigger soundstage with better air than Snowmass. Didn’t play for long. I wanted to revisit with a fresh set of ears in the morning.
So far, I’m very glad I reinstalled.
Ok - my initial evaluation (to much grit) followed a direct upgrade from Snowmass (3.0.6) to Windom.
At that moment, I experienced dizziness as the sound really seemed off.
So, based on a suggestion I read on the forum, I re-loaded Windom twice again.
Same results: this is when I decided to post my observations on the forum.
However, a few individuals suggested going from Redcloud to Windowm and Ted suggested in his recent post #436 (Was Upcoming DS release - Now Windom has been released) to power off after an update before you start listening, which I had not done previously: yes, I did power off/on to load Windom, but each time, the SD card remained in the slot.
This time, I loaded RedCloud, loaded Windom, removed the SD card, and powered off/on the DAC.
From my initial observation, the sound was much much smoother, and much more in-line with other comments on the forum.
That is strange - I never had to do anything like that before: it would always work fine the first time.
Ted, is there anything you could do to make loading of a new firmware a one shot deal successful operation ? ( I don’t know, may be first zeroise the FPGA - if that is even possible to do, and then load the actual firmware, or having a function initializing all variables at power up with proper values, …).
Having a more robust firmware loading experience would be nice 
… (but I would understand that other tasks may have more priority)
Update: As I listen at high volume today (my wife is gone ), the difference is striking: the firmware re-load procedure explained above completely removed the extra grip - no need to “burn-in” the firmware: its is beautifull right form the start.
I guess there must have remained some badly initialize parameters after my first attempt at loading Windom that caused the extra grit. Now, it all back to normal - in fact, Windom is pretty close to Snowmass in softness with some extra flesh.
Very happy 
!
I experienced softness from Snowmass 3.06 to Windom 4.01initial install. after a few hours I just did a DSD power cycle on Windom then soundstage and highs returned. I did find DSD volume for soundstage needs to be 100 vs vs the 87 I used to run On most stuff after reinstall . The initial install of Windom running 100 on volume was a bit shouty. But quickly got correct balance after reinstall
I will let it burn in all day then try DSD volume optimization again. I did like some 16/44 PCM better at lower DSD volume and higher preamp volume . The 24/192 begged for volume of 100 to sound sublime experiences significantly beyond Snowmass 3.06 every area tonality, timbre, richness, smoothness, soundstage, blackness. One thing is lowervolume on DSD there is no original analog source magnetic tape noise. The DSD volume maxed it is there slightly. Very vinylesque this release. Love the detail resolving abilities. Well done Ted!
FWIW, I had a similar experience when Snowmass was released. I was not impressed and thought Redcloud had sounded better. Since many were raving, I kept listening. No dice. I was not on the bandwagon. In fact my experience was so different from the majority that I took someone’s advice and went back to Redcloud, then rebooted Snowmass. Still no dice. Redcloud was clearly “better”. But folks continued to report very specific improvements and preferences with Snowmass. I was shaking my head in disbelief as I was not having the same experience. I reloaded Redcloud again. The magic was back but I resolved to give Snowmass one more chance. Glad I did! I don’t know what the coding/“IT” explanation is but the first two Snowmass firmware updates simply did not “take”. Third time was charm. Anyone that experiences the sense that Windom does next to none of the things others are hearing or (even better) think it sounds worse should try at least three “downgrade”/“upgrade” cycles before giving up on the new firmware. YMMV. (NOTE: I am not talking about getting used to Snowmass or simply preferring Redcloud. The first two updates did not sound better. On the third try, differences were obvious and I preferred SM over RC overall) Cheers.
Confirmed many of the above comments.
First install of Windom from Redcloud, it sounded soft, dull, etc.
Next install of Windom from Snowmass 3.0.6 with removal of SD card followed by power reboot got me all the clarity/focus back and the soundstage seemed bigger. So I’ll now continue my evaluation with various recordings.
I just put Windom on my Jr. It didn’t take the first time I tried so what the heck, I dropped back to Yale and then loaded Windom. I was enjoying it a lot on my Sr. yesterday. It sounds really nice on the Jr. as well but I am really overtired from all this listening to music hour after hour. And my TV misses me. An my Mrs. is giving me funny looks for staying up all night. Fun!
Cheers to Windom!
It is wonderful to hear from so many who have not posted in months, or even years!
All of this has me wondering if the engineering team at PS Audio experienced anything similar when auditioning release candidates for Windom.
How did they know when the software update was loaded “properly”?
Were there any, possibly superior, Windom candidates that were rejected because the software didn’t load to its fullest potential on the first attempt?
Seems to be a sort of general consensus of improvements in some areas that are attributable to Windom. Which I guess is a pretty good measure of a successful release. Comments are divided on whether or not the sound has softened or warmed since Snowmass. I have a theory about that. I quite quickly heard more warmth and it could be because I have B&W Diamonds. Some are critical of these speakers being too harsh in the mid to high range. Well maybe that’s where Windom has helped my system in that regard 
At any rate, here’s an update to my earlier report after some more listening. I wanted to hear what a good, native DSD64 recording sounded like with Windom so I loaded up the DSD64 version of the ‘PS Audio Sonoma Master Series ONE’ album from 2016, you remember that little gem? I think it has some really testing examples of single voices and other intimate sounds. Admittedly my last listen to this album was some time ago but I was still struck by improvements over what my ears remembered from my previous listen. Here’s just a few examples of the enhanced detail I heard.
‘Quill Pen Feather’ always sounded pretty good to me but with Windom I heard better attack on the instruments. For example, the string pluck on the bass guitar gives you that little extra push to your chest. And then there’s that extra bit of blackness in the silence between notes.
On ‘Darken My Door’ I can easily pick up the sound of the air that accompanies the sound rushing through the trumpet’s tubing.
On ‘Ceremony’ I can hear what seems like the mechanical actions of the piano between the keys and the hammers.
On ‘Fly’ I can hear the moistness in Reed Foehl’s mouth as he enunciates the words of the song.
Just a small negative. I can still hear 2 or 3 quiet clicks between tracks. I’ve only noticed it with DSD files but at least with Windom it seems less prominent than it did on Snowmass but of course that may be attributable to interactions between the Bridge and other UPnP components and nothing to do with the firmware. 
I went from Snowmass 3.0.0 to Windom. No issues in install and liked sound immediately. Played a few hours, then saw Ted recommended to change volume to 100, felt this helped sound. Then read remarks on reinstalling, so figured why not. Set up a new SD card, reinstalled, unplugged and removed card. To me, each change improved the sound. Now this weekend, will install 3.15 on DMP to replace 3.14
As usual, no problem encountered during the upgrade from snowmass 3.06.
Impression:
After running for about 8 hours mostly on soft jazz & pop
Character: Gentle, No ear fatigue occurred.
Noise level: Low, hardly noticeable.
Tonal Balance: Natural and just right.
Again, THanks Ted and all the crew members involved. =]
Paul:
Have you considered making hardware upgrades? Either “ship it back” or DIY soldering?
I am amazed that software makes such a difference… sure once or twice but so much? It gets me wondering about that hardware analog stage… hmmmm… Maybe a DIY kit with the expensive Jensens? - Warranty release is ok with us DIY’rs
Peace
Bruce in Philly
Installed Windom…
I was playing ‘Love Over Gold’ from Dire Straits.
Telegraph Road and Private Investigations were nice, before, but with Windom, Industrial Disease, Love Over Gold and It Never Rains sound much more pleasant. A lot less stress and biting in the ears !
Thanks,
koen
Upgrade went withought a hitch on my DSJ from Snowmass to Windom. Never ahd issues with any previous updates as well.
More natural in every sense, have been thinking of moving to a tube amp lately from a Musical Fidelity M250/Magnepan 1.7, looks like that can wait
Grateful to genius Ted Smith, Paul and all the PS-Staff who keep finding ways to make impossible happen regualry.
rgds
bis