Cover art are not displaying through Bridge II input with Roon

Audio Components DACs
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1

Hi,
Directstream’s screen stopped displaying album artwork when Bridge II input is used with Roon Rock server after the Roon 1.8 update.
I suspect this has to do with Roon, but, could there be a remedy on PS Audio end?
Any thoughts?

2

Hi @tbingel
Do you have the formatted SD card in its slot (lower back pf DS DAC).

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If this was a 1.8 issue I’m guessing I would have heard about it earlier. Double check the SD card is in and give the DAC a power cycle. Always a good first thing to try.

2 Likes
4

Sorry,
What the firmware update SD card has to do with the album art displayed on the DS?

5

The system uses a blank card as a temp storage for cover art. You have to delete the firmware files as you do not want them loaded every time you start the DS DAC

2 Likes
6

I have done as suggested and the artwork are back.
However, the puzzle remains; I did not have the card “clicked” into the reading position, rather inserted in halfway to prevent misplacement previously and the artwork issue was nonexistent. This problem appeared after the last major Roon update. FYI.
Thank you.

7

Hi all. I am having the same problem with the artwork even after doing all the above. Is it something to do with Roon? @jamesh Will PS Audio work with Roon to fix this?

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Was it working properly before? How big is the size SD card you have plugged in the back?

9

Did you format your SD card in Mac? I had similar issues and had to do a low level format in a window machine. It still takes about 5 to 10 seconds to load and some artwork will not load, but works most of the time. IMHO, the screen is not useful unless you are using the DAC on a desk. I normally dim it to reduce noise. I just wish it had the volume, and song quality info or a VU meter rather than unreadable album art info. It is what it is.

1 Like
10

Excuse the late reply everyone. I was out of traveling.
@jamesh I never used it until recently since I didn’t have my DSD on my main rack. I’m thinking it’s what @verendus mentioned about formating the SD card on a Mac.
This coming weekend I’ll give it a try and do the SD formating on a Wndows PC. Thank you all for your feedback!