Problem playing 48khz digital files

I don’t know how long my sprout has had this problem, but every time I try to play 48khz/24 bit files I get digital hash and then the system reboots.

I’ve checked the files with other DACs and they’re fine; the Sprout has no problem playing the same 48khz files if I upsample to 96khz. What can I do? Is this a hardware issue?