How do you send faulty components for repair/replacing and how do you avoid double/triple taxing?
This is my story. I sent my Bridge (I’m in NL) back to PSA to get it replaced using PostNL. PSA sent me the new one back via Fedex. And after a month I received an import tax bill for 95 euros. After some mail exchange I received the following from Fedex:
I saw the below and I would like to confirm to you, that there is no option to cancel the tax bill, as it is not logged as a temporarily export / import.That means I paid the import and VAT twice for the same product. And apparently I will have to pay again, because the USB in my Bridge is not functioning.
If you have a repair in the future, than you can complete all the things that you normally do, and when you have the paperwork ready, you can email them to email@example.com.
It will cost 44 euro to let the export department create the paperwork for the export and 44 euro for import. It can be that the duties and taxes are less then the 88 euro, so then you can still decide to follow up on the normal procedure, without the temporarily export / import story.