Windom: Installation/Technical Problems

All I have ever said about you is that way way back in this thread, when asked about the state of good vs bad loads that you said to ask Paul - those are your words which implied the solution was beyond your scope of work. You also implied that PSA had more pressing engineering projects than fixing this good vs bad load issue. That’s what you wrote.

I would have to read back through 1000 posts to find it, but that’s what you said. That’s not saying anything particularly bad about you, just quoting you.

If I have misunderstood you, then feel free to correct my understanding. All this time, you have never corrected or shed light on a different understanding regarding the issue of what it would take to fix this load issue, and if/when PSA would do it.

What’s the big deal about that?

Even now, instead of deride me, why not express clearly when this issue is going to be fixed. Express clearly what Paul’s position is on utilizing his engineering team to fix it.

Paul’s position has been that we forum folks are a bit loopy and our experience of good vs bad loads doesn’t represent the overwhelming positive experience of most users. That once again, sides step the issue at hand.

It would be so wonderful if you could spend less time dodging the issue in these forums and instead espouse a clear path going forward that is going to fix the issue. Why is that so hard? What good is it to continue to avoid expressing concrete solutions and timelines?

Why do you take offense to a customer, and not just me, but many, simply asking for their very expensive DACs to freakin’ work properly?

Thank God I’m here to stir the pot for you so our collective soup doesn’t burn. Just sayin’ :pray: