BHK pre volume knob loose


#1

Just got this today and the knob pulls right off. How do I tighten it? I can see the set screw on the back but there isnt a lot of room. This is brand new.

thanks

Tony


#2

Oh No! That’s not good. We work so hard to make sure that never happens. The top cover must be removed to access the screw that holds the knob on. It’s not easy. Can you email support @ psaudio.com and we can either walk you through or get it fixed ASAP for you. So sorry!


#3

thanks for the reply Paul. I emailed them this morning.

tony