Can't turn off Phase Out on PMG 512 DAC

Audio Components DACs
1

Hi

Had to shut the system down to install the new amplifier. Since then the Phase Out in the PMG DAC 512 is on and I can’t turn it off. It appears to turn off, but coming back to the home menu it has switched itself back on again

Was wondering if there was a condition that could force it on I am unaware - such as say having the XLR cables to the preamp around the wrong way (L→ R & R → L), or a slight loose connection of something like the USB socket?

Its a little frustrating as I don’t want this on, but can’t seem to switch it off

Any thoughts and advice appreciated

2

My immediate thought is to turn off the DAC and unplug it. Let it sit for a couple of hours and power up again.

1 Like
3

Hi Elk

HNY

Thanks for the reply - found that while I couldn’t turn it off via the display on the DAC - via the remote it toggled on and off happily - weird but fixed

1 Like
4

Very good. These niggling issues can be frustrating.

5

IMHO this is broken functionality. Will this be reported as such, added to the list of issues to fix?

6

I suggest you send a constructive, polite email to Paul dirctly paul@psaudio.com reporting this issue.

He wants to know of these concerns so they can be addressed.

7 Likes
7

What Elk said. Constuctive feedback is an essential part of the product offering.