My new DSD MkII DAC is running VERY warm in “standby” and hotter when being used. Is anyone else observing this. The entire metal case is hot. Ted says it should run cool / cold. Compared to other front end components where I can see the internal temperature is in the mid 30’s the MKII is considerab…

Yes, I think the heat sinks in the Mk I directly measured 50C in my case and I could only touch them shortly. My Gryphon power amp at the time had near 80C at the heat sinks as far as I remember. 50C seems way too hot for a casework not directly connected to heat sinks imo. I wonder that there’s no…

Interesting comment from jazznut. I only started this tread because no one from the support desk at PS had got back to me. I requested support over a week ago! So, I was looking for feedback from other users. The unit at my retailer runs warm, but mine is much warmer. If this is normal behaviour, th…

[image] jefflockwood54: I only started this tread because no one from the support desk at PS had got back to me. I requested support over a week ago! IME you may need to shout to get PSA tech support!

You can get an infrared thermometer on Amazon for $17. Having an accurate temperature reading will make it easier for tech-support to assist you. And for the record, my Mark2 measures 101°F at the rear of the unit.

It only draws 25 watts, slightly less in standby.

This might shed some light on temperature. [image] Directstream Mk 2 observations DACs Few Flir pictures of MK2 idle temperature, room temp. 68F. [FLIR0020] [FLIR0018] [FLIR0022]

I wouldn’t wait. If yours gets hot and almost nobody else’s does, not to mention concerns of heating in early beta release days, wouldn’t be a tough decision for me. Get it fixed I’d say. Unless you have really wimpy hands and always find warm=hot, ha

Here’s an update. I’ve ordered an Infrared thermometer to get accurate temp readings. My retailer is aware of my concerns and dissatisfaction with the lack of response from PSA. The local importer has been asked for assistance too. I will report back in a couple of days.

When you say hot what does hot mean? What is the temperature and how did you measure it?

DAC MKII running VERY warm

Audio Components DACs

mkpirulo January 27, 2023, 1:41am 20

This might shed some light on temperature.

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DAC MKII running VERY warm

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