Just noticed your equipment rack in this entry. I am looking for a new rack for my components. This looks really nice and well built. I don’t suppose you would share the vendor/manufacturer with me?
I would appreciate it
GM
It is only for updates, not audio, and is not enabled at this point AFAIK.
Weed - tried to PM, but response is shut off.
Thanks for letting me/us know. I am glad it was you and not me. I have had enough of my own brain f@rts lately. Too much work has made me a dull boy.
I have configured WiFi successfully. It found my 2.4 network, linked and show the green antenna. I have a production unit of a few days, so there’s no updates to process.
Is PS Audio on vacation? Sent several emails and received no replies. Someone else was stating they also are not receiving replies about issues they were having.
This is not good. Several months ago I experienced the same. Maybe they are just ignoring me.
Call. When I ordered my MKII online, it took days for it to go through. People who called same day, got order done same day. I think the online forms are not scanned daily. small staff. But someone always seems to pick up phone. which I think is rare these days. The one time I called I got service right there and issue fixed with registering my P10.
Seems they should at least answer emails. It doesn’t give them a good look.
I emailed this morning to inquire about the trade-in for the MK2 and quickly got an email from PS Audio. Called and ordered the MK2, and it went smoothly.
I ordered online on the 17th and received a reply stating they received and processed the order the same day. Just called and was told 4 weeks. The last time I emailed I never did get a reply.
What ETA did they give you?
I ordered online Jan 23 and got a confirmation of order acceptance that day; they also took my money at the same time. I haven’t had any update on lead time; I’m a little nervous to ask as the rush on MKI trade-in by 1/31 could have put a crunch on MKII supply…
Oh yes I confirmed that. On web as soon as ordered they put on credit card. Call it in it’s different. I actually paid for my card bill before it was shipped.
3-4 weeks. So it’s end of February.
That’s disappointing. I ordered on the 17th and was charged on my cc. So I have to wait 6 weeks like orders placed today.
I’m quite happy with my DS with our new transformers. And the fact they ignore my emails makes me wonder.
A post was split to a new topic: Extra DS - Anyone want it?
I can check where you’re sitting in the queue and give you a rough ETA. I tried looking you up with the email you have registered here and didn’t find any info. Would you mind sending me an email at jamesh@psaudio.com and I can look into it?
I eventually had to call and was told end of February same as everyone who placed their order today.
Also elk locked me out of my marketplace