The other day I decided to download another of the Art of Hi Fi" items, this time the Soundstage" one, as already had the “Bass” download. I followed the instuctions as one does, and down loaded it to my Download folder, from there I opened the zip file and copied and pasted the individual tracks to my new Innuos Zens !Import" folder, as I have done numerous times. The file copied as normal, and was imported to the Innuos music library. However when pressing “play”, there was just silence. I checked and rechecked I had done it right and I had. The SGCD plays the Art of Bass fine, but NOT the Soundstage one, the artwork for said file is there, as is all the other lettering/labels, DSD/DSF etc. Whats wrong with the download, as to play one file (Bass) is fine, but the Soundstage one, not?
All I can think of is the “Bass” file was copied over from the “Music” folder when I got my Innuos Zen MK3 the other day and the “Soundstage” file was downloaded as a separate download the other day. I have downloaded other tunes with no problems since… I have sent an email to PSA, but not received a reply as yet due prob to Christmas hols
Sorry about that. I’ll forward to the crew and they can get you another download coupon to try again, though I suspect that if you look at ther file size and they are similar (to the one that works) then it’s not the download at fault.
This may or may not be related but I also had an issue with one of the tracks, ‘Eleven’. I’ve written my own version of a metadata editing program called ‘metadsf.exe’. Processing this particular file exposed a programming ‘bug’ whereby my program was unable to ‘read’ the ‘Eleven’ track’s .dsf file. It turns out that the file ‘read’ function my program uses is unable to read in a single ‘read’ opeation files of greater size than the inbuilt constant ‘INT_MAX’ (2,147,483,647). The ‘Eleven’ .dsf file is of size 2,540,873,829 bytes. Fortunately, because it’s my program, I was able to ‘fix’ the code to allow for larger files.
Is it possible that at some stage in getting the files across to your Innuous Zen a program suffered a similar problem?
I followed the download instruction as before, and I wondered why it would not play, as have had no problem with the other file “The Art off Hi Fi, Bass”. Am flummoxed as to how it can play via the Audirvana app I have on my PC, but not on the Innuos.
Thanks for your help Paul