This is probably a topic for Paul to comment on.
As far as I’m aware PS Audio operates a scheme in the US that US customers can trade their PS Audio products in for full retail value in purchasing a piece of kit at a higher value, i.e. an upgrade.
This is an excellent sales incentive.
As a current P10 owner and interested in upgrading to a P20 I enquired of my distributor if he operates a similar scheme? I was offered half the retail value of my P10.
Coupled with the fact that where I live, due to exchange rate, import duties and VAT the P20 retails here for 25 % more than the US price it seems US customers get a much better deal than non US customers.
Fair play to PS Audio for operating the ‘full retail value’ scheme for their ‘local’ customers and I understand PS Audio can do nothing about exchange rates, import duties etc but the ‘full retail value’ towards an upgrade available in the US customers but not elsewhere is something that can be commented on?