Problems with Roon and My Nucleus+

There’s about 18-30 songs in each concert/folder.

Main folder:
Sub folders:
-dead
-phish
-trey Anastasio

In those band folders:
Folders for each year
-1980
-1981
-1982
Etc

In the year folders:
Individual concerts (up to around a 100 in each year)

As a test I took all the concert folders and put them in 1 folder (no band or year subfolders)
At about 400 concerts performance problems started again

Folders static for the most part.
I will periodically (every few days)
Delete or add concerts.

In the end it seems I’m gonna have to bail on Roon and sell my Nucleus
Does anyone disagree with that?

I’ve used MP3 tag to standardize each concert

Band and date of concert

This makes me think of our Exchange 2003 to Lotus Notes we did back in 2014. Yes we were using notes then. We did up until 2018.

One director was super anal in his filing of emails. 3-7 levels of folders to hold an email or two. He did not have large email space needed. Well under the 99Gig O365 limits, probably under 5GB. But the number of folders Notes had to create hit the 10k limit, not the space limit, but limit to number of folders for the structure itself. I am wondering if they have the same type of issue. Some array deep in the code has a number limit. so its not the depth, but rather the number of folders. Something to ask. And something they should fix if its just an array limitation that causes some swapping.

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What seemed particularly interesting to you in the white paper?

you folks are far more savvy than I with all this stuff. That being said I bet most of you are surprised to discover this?
I realize I need to stop crying over spilled milk but to me it seems ROON has no clothes.
Im with Vincent. they are more focused on folks using tidal etc and ARC.
I dont think they are going to do much for users like me

I am very surprised that the + cannot handle this. Something is off. I wonder if its related to the cloud search thing they just fixed. As in the index is trying to sync to something in cloud? I would hope not. But something like that would be the first thing to do if they plan to have a pure cloud based application. Which I know many new comers have asked for.

When did this problem start?

You might have exposed a long-term problem with their OS, or it could be a recent - and temporary - situation.

If its the former, I can understand abandoning Roon, though first I’d test reverting to 1.8. If it’s the latter, you might work this with them for a while to resolve for yourself and the Roon community.

Definitely hitting some sort of OS limit.
Could be number of inodes (effectively, file or folder headers) which causes problems no matter how large or small the files are.
Roon should have caught this in edge-case testing a long time ago of course.

I have have long noticed that those of us who are older and started using computers “back in the day” or didn’t use them at all tend to use deep folder structures and file names to organise their data, whereas younger folks are used tp every OS to have search (and usually a pre-search database thingy) and so just put all their data in flat directory and let search find them.

Or Room’s database design is crappy and it can’t handle too many entries for the same band in which case Roon should be ashamed of themselves, especially if it is not a simple tunable in their OS / DB.

Edit to add, it could be an issue at the NAS, maybe worth installing a dlna server on tge NAS just to see how that copes with your folder structure. NASs for the consumer market are usually a bit feeble on cpu and memory.

Can you easily and quickly browse the whole structure from a client PC (client of the NAS I mean)? In a file browse window?

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NAS fine
My Silent Angel Streamer software handles these files and structure just fine from the NAS.
NAS functions are quick and easy

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We agree
Roon should be ashamed of themselves

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It’s really been ongoing since I had a NUC 3 or 4 yrs ago.
It’s why I bought the Nucleus+
It’s why I added memory to it.
I’d been trying to get ROON support to figure it out but the support wasn’t great
Guy I’m working with now is first to have provided this as a reason

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It’s an interesting problem, though I’m sorry to hear you’ve been struggling with it for so long.

Sounds like it’s time for you to start scanning the interwebs for other cases of large NAS-based music libraries and the servers/streamers that support them well.

I had also tried connecting an external HD encountered the same issues

Yes, and concerned. Perhaps the tech evolves and I never need to worry about this… Perhaps not.

Sigh.

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Hardware Design & File System which have nothing to do with local libraries, etc. but shed a light on Nucleus and Unix which allows me to compare with PCs and laptops.

When looking at SSD and HDD maximum size by manufacturers like Melco, Naim, Fidata, Innuos, Auralic, Aurender, etc. I noticed that household music streaming solutions use a maximum range between 2TB (e.g. Fifdata) and 8TB (e.g. Aurender, Innuos). This tells me going higher requires processing power that is either not suitable for high sound quality, or not suitable for household setting. Probably a big server with multiple commercial level processors, noisy cooling fans, etc.

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Saga of my Nucleus + has come to it’s conclusion. ROON support verdict is it cant handle my library So im going to sell it.
Interestingly I made my IMAC a core and ROON runs better (not perfect >can still take up to 20 secs for music to start after a track is chosen but its better)

As I close this out I am frustrated with ROON support. Id had issues from the beginning but couldn’t get a determination from them. If they had been a bot more on the ball I may have figured this out early on and had been able to return the Nucleus for a refund.
Such is life I guess.
Thanks for everyones input

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That really stinks they could not fix that. Seems like something they should have been able to do. GLWS

That they haven’t offered to refund in full given their product did not work properly and was not fit for purpose just makes me think they should be even more ashamed of themselves.

And folks wonder why I stick with LMS and squeezelite :slight_smile:

(it’s actually because it’s free :wink: )

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It is a shame they did not offer money back. But you probably have to ask or demand. if it cannot do what is advertised they should take back.

Free is always good. But I love the functionality of roon. I have super small library, could have fit on 2TB thumb drive. But what to drive it with… I hate computer interface in my room. But Lumin probably would have been top of my list for that. U1 (that was current when I jumped in roon).