PS Audio AirLens

My main problem with this manufacturer strategy is, that it’s often obvious, that there was partly really no care taken for testing. I think if they planned to fix such issues very soon, they would have waited a bit with release. Releasing quite buggy products (some seem to do it rather generally) imo is usually a sign of not being able to fix things or to intensively care for a while.

I think this is only possible for quite healthy companies. Those may not have to be aware so much, how much this would harm their reputation and business otherwise. I personally would risk such purchases for less expensive products, but I would never buy expensive gear from such companies. At least not, if really prompt support in such cases isn’t clearly visible … and unfortunately the workload by this strategy usually tends to prevent exactly this.