Hi, I need some help here. I recently had my CD drive replaced. I was originally deal with Jeremy Bretey and then Mark Simpson.
My issue is after the drive has been replaced all my Hybrid SACD not longer able to read. But Regular without any issues. I have all the latest firmware updated still not able to resolve the issue.
Yesterday, all of the sudden, it was able read one Hybrid SACD and able to play. After eject and retry again it never able to read again.
To me this seems like the replacement drive is defective as suddenly able to read one time.
I emailed back to both Jeremy and Mark for over 1.5 week now and I have receive not response.
If someone from your team can help me out that would be greatly appreciated.