Sprout100 v2 died, need help to revive it

[quazzle]

My absolutely best amp Sprout100 v2 suddenly died running at a low volume. I saw a blue flash or spark inside a second before the automatic fuse shut the house power off. The amp is around 1 year old, S/N is SP2-A-8C0627

I’m an electronic engineer and most likely (i hope) it’s only the switching supply fail. Didn’t try to open it yet. Any ideas how to proceed? Yep, I tried to contact PS AUDIO support team, no reply so far, I’m just trying to find the fastest solution. I have a lab and all kinds of tools and instruments to replace PCB, components, do measurements and tests.

[jamesh]

When did you send the support team an email? Unless it’s the weekend or the email was sent to the junk box, they normally reply within 1-2 days. tjt@psaudio.com is also a good email address to get help as well.

[quazzle]

Hi! About 2-3 days ago. Had two email from different acc to make sure at least one passes spam filter. Thanks for info, Jamesh, I will try this new em if nothing happens till Tue. Will try not to open it till then. Hard to resist