Tuning sounds -- will this be fixed?


#1

I am using my PWD-II in my main system with AES/EBU input (from a SimAudio MiND). I just tried it in a second system with direct USB input, using the most recent Windows driver from the PS Audio site. In both cases, the media player is J.River Media Center.



I consistently get “tuning sounds” – audible HF frequency sweeps – when selecting a high resolution file after playing CD-resolution music. The sweeps occur before the music comes through. There are also a few clicks and pops. I wouldn’t expect these noises from a high-end component offered by a well-known manufacturer.



The PWD-II is at the most recent firmware level (2.4.1). I also experienced the problem before the update from 2.2.0.



I have seen several messages here noting this issue, but I haven’t located a response, if there is one, from PS Audio about this defect. Is this ever going to get fixed?


#2

Yes.


#3

Time frame?


#4

Send your PWD back to PS Audio as a test subject that produces these sounds when changing rates and it will probably happen much sooner.



J.P.


#5

Paul, would this really help? If so, I’ll consider doing it.


#6

I hope that it does. I was half joking, but only half. Thanks for your offer, and I hope that it will help if Paul takes you up on it.



J.P.


#7

I may have to do the same.

I was hoping to take it with me while going to RMAF but the trip did not pan out this year.


#8

My appreciation to PSA for fixing this in the latest firmware.