Well, sad to say – I have taken advantage of PS Audio’s generous 30 day return policy. I was on the fence with whether to keep the DirectStream or not. I found that its sound quality wasn’t a significant improvement over my existing DAC. But the DS is always updatable, so I knew that could improve down the road. It was a tough decision.
However, the issue with the album art continued to irritate me. It wasn’t a major issue by any means. But I thought it was troubling for a device at this price level. As an example my Raspberry Pi running Ropiee has no trouble interfacing with Roon and displaying the album art on it’s 7” display – total cost under $100 (and it pulls up the jpg instantly – doesn’t take 15-30 seconds).
PS Audio’s customer support is absolutely first rate, and I hope to do business with PS Audio again in the near future when I will be looking for an amp.