Cannot update DirectStream Jr to Torrey's


#1

Had this under “Uncertified Roon” but am getting no response:

Verified I am on Yale. I downloaded the Torreys DS Jr update, went through the install process (following the directions) and re-booted. Everything appeared to update normally. However in checking the FW I still have Yale. I have done this 6 times.

I have tried with both MAC/PC formatted USB drives. I have copied the zip file to the drive (seemed to update the FW) and the 4 files separately (did not seem to load the FW) - all with no luck.

I had previously updated the bridge software since Roon did not see the DSJ. Once I did Roon saw the DSJ but it was showing as Uncertified which was traced to not being on Torrey’s.

Could the Bridge update be causing a problem? Should I be re-loading Yale to roll back the bridge and than update Torrey’s? Could this be a hardware issue?

Would really like to be on the latest firmware to see what this equipment is capable of…

Thank you


#2

Try this force load updater for the JR http://updates.psaudio.com/dak/94force.zip

Dennis


#3

Thanks Dennis. Please confirm zip file on the usb drive or the zip contents. Thank you


#4

Unzip the file to the root directory of the drive.

Dennis


#5

Inserted the USB drive with the unzipped files. Shut off unit for 20 seconds. Powered on. Blue light blinked twice. Software loaded. Still on Yale


#6

Are you sure the drive is formatted FAT-16 or FAT32? Not exFAT or NTFS? Also you need to use the OS eject function when removing the drive from your system.

Dennis


#7

It was NTFS. Formatted to FAT32. Same result. I always eject properly so that is not it. Thank you


#8

Re-formatted the USB to FAT16. Copied the files. Blinked twice and loaded FPGA. Still on Yale


#9

Found another USB drive. Already FAT32. Added the 4 files. Blinked for about 2 minutes before loading. Still Yale


#10

Delete all files on the USB stick. Delete zip file. Redownload the zip file. Then unzip them to the USB drive. Try again.

Dennis


#11

Tried that 3 times. Also tried another full re-format of usb drive to FAT32. PeaZip extraction of the 4 files to the drive. DSJ blinked for 2 minutes. Loaded the software. Still Yale

This makes about 25 times at this point

This is what the FW looks like:

UNADJUSTEDNONRAW_thumb_228e-1.jpg


#12

Can you call us on monday? Let’s get you some personal help. Jeremy can walk you through. Sorry it’s been so frustrating. We’ll get it for you.


#13

Will do Paul