I had a similar situation with SGCD and S300 which was dealt with by PS Audio before I left the US. You should try contacting PSA directly for instructions in your situation
As I know,
The voltage used in Japan is 100 V. There are two types of frequencies used: 50 Hz in eastern Japan and 60 Hz in western Japan (including Nagoya, Kyoto and Osaka ). So the devices here accept both types of Hz (I think).
Operating voltage on the electrical system where I live: 220 V; Grid operating frequency: 50 hz.
Unfortunately where I live there aren’t any PS Audio representatives, agents or distributors (Vietnam)