I updated the FW on DS MK-11 to the latest v2.3.3. Now all the navigation buttons (including menu) on the unit stopped working even though system is working fine. I’m able to use the remote control to increase/decrease volume but buttons on the DAC have stopped working except for standby button. Cc…

@jsteinca pointed out 11 days ago that v2.3.3 FW link is wrongly pointing to strata FW. Was this fixed? Oils this be the reason for my issue? [image] Directstream Mk 2 observations DACs Just noticed that the downloads page has a new icon / image for the PerfectWave Direct…

You need to contact tech support at PS Audio so they can send you a force load to recover your DAC. They will be able to do so.

Bryan talked about a hardware change having to do with available chips that control the buttons/screen. Older units (beta)had 2.3.3 and units that had the other chip have 2.3.6 both are functionally the same. [image] DirectStream MKII DAC Production Launch Start-up DACs S…

Karthick - You didn’t upgrade firmware, you downgraded. Your unit had 2.3.6 from the factory and you put 2.3.3 on it. I’ll have tech support get you a copy of 2.3.6 which will get you set. Sorry for the inconvenience.

DS MK-2 navigation stopped working after V2.3.3 FW update

Audio Components DACs

karthick January 30, 2023, 2:48pm 2

@jsteinca pointed out 11 days ago that v2.3.3 FW link is wrongly pointing to strata FW. Was this fixed? Oils this be the reason for my issue?

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DS MK-2 navigation stopped working after V2.3.3 FW update

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