Missing Unit ID


#1

I just received my DMP today and it will not recognize the DSP DAC. The connections read None None on the Stereo line, even though I have it connected with the included HDMI cable to the I2S input/output. I also noticed that the Unit ID on the DAC is missing. It just appears as a line of white blocks. I have rebooted several times and reconnected the cables as well. What else is there? Thanks!


#2

There’s a small chance your DS hasn’t a unit ID installed. Can you contact customer service? They can run you through the process quickly and get you up and going again.


#3

Thanks, Paul! Will do that this afternoon. Thanks again for your quick response!

Mark


#4

Welcome, DrDinsdale!

Please report back with your impressions once you have everything up and running.


#5

Thanks to the tech support guys, all is good. It took installing a Bridge and refreshing the unit with an internet link. Thanks again!