P5 in perpetual "Initializing" state

Power Components
5

Hi James,

Thank you for sending the FW files. Unfortunately, it didn’t fix the problem. When I power on, using
the back-panel power switch:

  • the touch screen lights up with the initialization screen blinking/flickering
  • I hear one fan working for a little bit
  • 10-12 seconds later, a single click can be heard
  • and the unit goes into perpetual initializing state (the screen blinks/flickers constantly, not sure it is because it cycles through attempts to initialize or for another reason)

There is no noticeable difference between powering up with the SD card (tried with the FW files from the website and from your attachment) and powering up without a card in the unit.

Do you have any other suggestions on how to get “unstuck?” I can send you video of the powering up procedure if it helps.

Thanks,
Allen