It’s a flat $250. I’m not sure why you think there will be hidden additional fees. We are not that type of company. Any out of warranty repairs, we ask that the shipping is covered by the customer. This is discussed before the unit is shipped, no secrets here.
We do an overhaul of the unit as well so if it’s a bad power supply which can happen, we also swap that and don’t charge anything extra. Flat $250. Also, we provide a 1 year warranty with this as well. I don’t think I’m in the minority by thinking this is quite reasonable.
This is not some clever money making scheme for us. We used to sell the drives for people to install themselves but that became a disaster. We can’t warranty the repair if we don’t do it. Because of this, if the repair goes wrong, we are responsible and end up pickup up the tab in the end.