Power Plant 15 Shutting Down

Power Components
1

My five year old DirectStream Power Plant 15 has recently started shutting down. It started about a month ago with infrequent shut downs, then it became a daily occurance, now it’s more than hourly. When I say “shuts down” I mean that all plugged in components switch off and the outlet images on the home screen turn red. Initially, and still sometimes, the unit kicks back in immediately and the outlet images turn back green but more and more the unit will not turn back on without shutting off for 30 minutes or more.

I have not changed components plugged into the PP in over a year or made any other changes. Plugged into the PP 15 are: PS Audio BHK 250, BHK Preamp, Bluesound node streamer, Roon nucleus, Rotel CD player, Panasonic TV, Fire tv stick.
It does not seem to matter which components or combination of components are on when it shuts off, as I have experimented with this.

As you can imagine these reboots are frustrating my listening and viewing time. I hope there is a simple answer you guys can help me figure out. I’m worried something has gone wrong with the PP 15 itself.
I appreciate any responses.

Mike Brannan

2

Did you already contact PSA?

3

Hey Mike sorry to read about your P15 issues…

The go to man is jamesh the ps audio “whiz kid” he is super knowledgeable and helpful!!

You might try sending jamesh a pm

Wishing you a good quick resolve.

DavidA

4

Thanks, looks like thats my next step

5

Thanks, will do

6

Hey Mike

Have you heard from Jamesh yet?

Please keep us posted…

Thanks

DavidA

7

Hi David, I communicated with the help desk and unfortunately there was not an easy answer. I sent my PP 15 in for service this week. MB

8

Hey Mike…thanks for the update…Hopefully they will resolve this favorably…

Do keep us posted!!!

Best wishes

DavidA

9

Hey Mike …

Any word from PS yet?

Hoping to hear soon

Best wishes