And all other source including i2s and usb are working fine.
In general Sunlight works better with worse S/PDIF signals than earlier releases. I suppose it’s possible that if nothing else changed, a particular cable might no longer work. Do you have another RCA cable that you could try? (Just as an experiment, it doesn’t have to be a great cable.)
It’s still more likely that something else changed during the update, perhaps the RCA cable got loosened?
1 Like
Changed the cable and same. No response. Can you please tell me how to factory reset the device??
There’s a force load boot rescue disk set of software you can load. After loading that you can then install which ever version of software you wish.
2 Likes
It’s installed just like any other software update.
https://www.psaudio.com/ps-how/how-to-update-with-an-sd-card/
1 Like
Hi,
I have reset it and install sunlight again. Coaxial port is Dead. I have tried two different cable and source. What to do now? Can you remote diagnosis this? I can give you a public IP address.
Thanks
@Paul and @tedsmith as I am trying to connect my CD player (not SACD) I’d go for TosLink. But I’d be very glad if you can fix my Coax. I love Coax.
You need to talk to PS Audio support, as I said it’s not likely to be related to software.
1 Like
I am from #Bangladesh. I don’t think it is a good idea.
The issue is most likely something else that changed when you did the install. I can’t guess what that might have been. There’s a remote possibility that the hardware broke, but the coax is just a simple connection to the FPGA, not much more than a connector, resistor and a capacitor. If you have another DAC on hand that might rule out the source and the cable. If you bought the DS from a dealer they might be able to help.
1 Like
Okay. Will ask my dealer.
It;'s the input board. The same thing happened to me and others with the same problem before. Order a replacement board from PS Audio, change it and you will be fine.
Can you please give me an URL to order the board? @Paul
Your first point of contact should be the dealer who sold you the component. If they’re unable to support you, then you may contact PS Audio here:
https://www.psaudio.com/service/