The PWT is fussy about getting album info and artwork. Try the following:
1 - Make sure the SD card is inserted with the contacts facing upwards. Use FAT formatted cards of 1GB to 2GB in size.
2 - Make sure your LAN is connected to the outside world to allow the Internet goodness to flow in and verify that the PWT is connected to your LAN.3 - Restart your PWT. The PWT is very, very unforgiving with any LAN issues. If you LAN is turned off, interrupted, or does anything to cause offense to the PWT, the PWT ignores the LAN until it is rebooted. When in doubt, restart the PWT.
4 - Verify that the PWT indicates that is has a network connection, however, be aware that just because is says it has a connection doesn’t mean it’s on speaking terms with your LAN.
5 - Load a well-known disc that you’ve not previously played in the PWT but has been out for many years, such as the 1987 issue of The Beatles “Sgt. Pepper’s Lonely Hearts Club Band,” and verify that the disc info and artwork load. Newer discs may not be present in the database that the PWT uses or may only have the disc info available but not the artwork.
6 - If you receive a message that the artwork cannot be found, try reloading the disc. If it still cannot be found, try reloading the disc later in the day - sometimes the info and artwork magically appear later on.
7 - If this still doesn’t work, lean the CD case against the front of the PWT, enjoy the music, and quit worrying about a tiny little picture you can’t see from more than a few feet away.