Hi, I’m a new DS owner. I have a DS connected to a Luxman L 509. I can play anything stored on my NAS via roon. However, whenever I try to play a tidal song through roon I lose Audio. It looks like the DS is still playing the song but in get no output to my integrated amp. Can anyone help?
Welcome, @tonym !
That sounds like an internet connection issue… try restarting the modem/router, etc than restart the DS
Roon is very sensitive to a strong and stable internet connection. The symptoms that you are describing is indicative of the problem. It’s very difficult to identify the source of the problem. This is from experience.
I have had the same experience with Roon too. Turning everything off and back on, including the router, will normally resolve the problem.
When having connectivity issues, the Roon remote app will usually briefly pop up an error message. Are you seeing any when this happens?
The issue could be also be a decoding issue. Are you playing MQA content when this occurs?
How is your Roon core connected to your DS DAC?
Have you looked at the signal path when playing a track from Roon? That will show if it is recognising the DAC. Have you tried 16/44 rather than MQA?
For some reason this morning it mysteriously started working fine and I’ve had no issues all day. I guess I’ll just see if it happens again, but thanks for the input. My Directstream is amazing by the way!
Always nice when this happens. I’m guessing it was a network thing. Keep an eye on it.