I see. In my case, I am not sure if they had to order the capacitor from the US. Thanks for the info!
Having the same issue.
Won’t power on, had clicking sound (I presume from a relay) and a flashing green light. But it stopped eventually and is now dead.
Very light use over 2 years. Pretty dissapointed.
unfortunately, no solutions to problems are listed further here. My Sprout 100 also quit after not even 100 hours of playtime! (Use in a second home) with Clicking already said goodbye. Device was delivered new in July 2019 from the Austrian dealer d-t-s.at to Germany as a new device. With the total failure of the device now over the Christmas vacations and beyond a big nuisance! So what to do? Is there a possibility in Germany or the EU to have the device repaired? What measures need to be taken? How does PS Audio explain the dilemma and what are the proposed solutions? Thanks for efforts & future music enjoyment! Sprouti 93
I started having the same problem, but mine started when turning it off it won’t turn off with clicking sound. Then it sometimes won’t power on with flashing LED.
Alas - I have the same problem with my 2019 Sprout. It started today: a clicking noise (2 clicks per second) with three green flashing lights inside.
My Sprout100 recently failed completely and no longer powers on. PS Audio support indicated the issue is likely related to the ICEpower/power board. PS Audio Sprout 100 click
After researching the issue, I found many threads here and elsewhere describing what appears to be the exact same failure pattern: repeated clicking noise, flashing green LED on the board, protection loop behavior and units refusing to start.
What surprised me is how many owners describe nearly identical symptoms, including some relatively new units. At this point it no longer feels like an isolated random failure.
I understand that any electronic device can fail, but the consistency of the reports makes me wonder whether there may be a broader reliability issue specific to the Sprout100 implementation — possibly involving thermal stress, power supply/protection circuitry, or long-term reliability of the integrated amp module.
To be clear, I actually loved the sound and concept of the Sprout100, which is why this is frustrating. I’m mainly posting to see how many other owners experienced the same issue, whether repairs were successful long-term and whether PS Audio acknowledged any recurring cause or revised later production units.
If you had the same symptoms (clicking + flashing LED + dead startup), I’d be interested to hear your experience.
Welcome!