Strata problem

Audio Components Integrateds
1

Hello,

I had an issue with my Strata couple weeks ago, the PS audio power button was flashing blue and no buttons was working, music was still playing but I was not able to do anything. I had to close it by the back power switch. When I power it back the same things happen 2 days after and again for a third time.

I tried to reset bridge and it work fine for 3-4 weeks and same thing just happen.

I’m trying right now to do a factory reset to see what it will do.

Anyone had the same problem?

Thank you!

2

Yes, mine did it a couple of times over the last couple of months. Each time it was after leaving it running for a few hours. Power cycled it each time and everything was fine. It has not done it the last few weeks, including playing it all day yesterday and today.

3

I’ve had one playing on and off at the house for a few months now. This happened probably twice the first week I had it. Power cycle with the rear switch always fixed it. Hasn’t happened since.

4

Finally it didn’t get better, it freeze during the factory reset at « please wait » I let it go for 4 hours without success.

Power on/off and tried factory reset again, same thing freeze up.

Now it is worst I can’t even play more than 1 songs without having the ps audio button flashing.

There is a female voice saying to configure it with the app but the app doesn’t work and MUZO has no option to configure and make it freeze.

Any idea what I can try at that point?

5

The PS Connect app is now live on the app store, try giving that a shot.

6

Glad the app is back, I just installed it. I dont see any setting I to do though.

Anyway try to play a song vis Tidal and at the second I started it, Ps audio is flashing blue :frowning:

7

Is it the version for the iPad? If it is, it still isn’t installing.
Nevermind. I was trying to use the version that was connected to the QR code.
I have it now, thanks.

8

@Tonic OK, I’m not familiar with any kind of configuring needed. Give our service guys a buzz and they may know what’s going on here.

@todd-r You’ll need to go to the app store and install a new version of it. Great, looks like this is exactly what you just did. Thanks!