Any way to remove scratches from Directstream's Top?


#1

I notice the top of my Directstream has a number of fine scratches and some other lite marks. Is there an easy way to buff these scratches out? What is the procedure and what do I need.

If this is not easy to do, does anyone know if PS Audio will sell me a replacement polished top?


#2

Howdy Seegs,

I think I recall hearing auto polish wax works, though I can’t say I’ve tried it.

We certainly can sell replacement tops, I think they’re $40 plus shipping. If you want a replacement top, send me an email at scott.schroeder@psaudio.com and I’ll help you out on Monday.


#3

I don’t have this problem but you never know. Follow up with product used if you do or don’t have success. Thx tim.


#4

Let the forum search function be your friend. Here:


#5

I gotta say, what a reasonable price! It seems like other places would charge more just because they can


#6

Other places also charge more for replacement remotes, yet here we are only charging $15 and shipping… Once someone becomes a part of the PS family, our hope is to take care of them like family.


#7

Thanks for keeping the pricing reasonable. I feel better to keep my top clean now with out worrying about scratches knowing I can replace them at a decent cost.


#8

They might also offer some upgraded alternatives, like a brushed aluminium hard anodized top plate. Maybe even CNC machine it with the PS logo. Then you wouldn’t have to worry about scratching it.


#9

I love the shiny top but I would pay decent money for something like that. I do admit though my DAC is currently at slightly below eye level and I love to see the shininess, also dig the fact I don’t have to worry about dust getting in, but that would be the same with aluminum


#10

The surface is highly polished paint over MDF. Rubbing compound and car polish products work wonders.


#11

Thanks for the replies, guys. I’ll try and buff out the scratches with some rubbing compound. If I can’t get rid of them myself, I’ll get in touch with Scott Schroeder to order a new one.


#12

Some rubbing compounds may completely destroy it. You want a product called “scratch out”. Use a real Chamois to apply and then buff with other side of Chamois. Also Fabulustre cloth works but very hard to find. Mine looks like a mirror with those products.