Dectet tripping/shutting down issue solved?


#1

Hey guys,

I m planning to get the Dectet. I read on various forums about people complaining about the dectet shutting down by itself. The issue was the dectet thought there was a power issue when there never was one. Have the new units been fixed? or the issue is still there in random units? owners can share some light?

Thanks.


#2

That was a long-ago issue on older models that hasn’t been true for more than a year. It was quickly fixed in firmware.


#3

Thanks for the confirmation Paul.


#4

A lot more than a year…it was fixed late 2013.


#5

My two Dectet seems to shut off quite frequently. How can their firmware be fixed?


#6

Send it to PS Audio. Best to check with their customer service first as they will probably need to generate an RMA for it.


#7

When did you purchase it?


#8

I reckon this is the problem with the relay click followed by fast flickering of the blue logo?
Restoring power, wait for 5 secs and it works again?
Happens to me a couple of times per month by average for the last two years.


#9

Since my Dectet had the software upgrade done (almost 5 years ago), no problems since. Rock solid stability.


#10

My two Dectet were produced in 2012 and the situation is getting worse these days. It happened 2 to 3 times per week. Didn’t know there is a firmware fix for these. Will contact the service department. Thanks.


#11

That’s right. A 2012 build will have the original production software on it, which is most likely why you’ve been having issues with it all this time.