Direct Stream MK1 Stops Playing Mid-Song USB

Music just stops…The Eversolo streamer is still playing and the green lights signify that things are connected. I have to re-boot to get sound again…for a bit.
what is happening?

If you have tried a different usb cable or two (at least one basic USB cable) , do you also have a 2nd DAC or another unit which includes a DAC to test?
If the music always fails within the 1st track or within a few minutes then it could be the USB port/circuit on the Mk1.
It is happening on mine now, but doesn’t happen using the same cable(s) to another DAC. I’ve read other reports that users are experiencing similar issues.
There are two possibilities ; 1) the Mk1 USB port/circuit or 2) the USB driver that is associated with the Mk1, however if it was a corrupted driver I wouldn’t expect a track to even begin playing.

If your EverSolo has i2s capability (I see the A8 does) use that into the Mk1 instead of USB.
I use the i2s input.

Thanks very much for your reply. I have to try I2S.
I have hoped that with such a common problem that PS would have a solution…they haven’t yet.
Thanks again

I’m not sure it is a common problem but the Mk1 is getting on in years and the focus is now on the Mk2. If you are in the USA (I’m in Australia) you could try sending an email to PS Audio support or through here to support , there might be a few additional diagnostic questions to follow up with. I’d certainly be interested in hearing what PS Audio says.

I’ve had this. If you do send an e-mail please share what you discover. Thanks.

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